Parts Interpreter

Agricultural-Equipment-Holdings-; Forbes; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive remuneration

Career development opportunities

Team environment and leadership

Employee Assistance Program (3 free咨询)

Uniform allowance

Branch network of 12

Job summary

Forbes Machinery Centre, part of the AEH Group, is seeking a Parts Interpreter to join our team in Forbes. You will assist customers at the counter, support the workshop, and handle parts enquiries to ensure accurate, timely service.

Bring experience, be organised, and contribute to a dynamic, supportive team. Opportunity for growth within our branch network across Australia.

Qualifications

• Previous experience in a similar position.
• Attention to detail and strong communication with colleagues and customers.
• Forklift licence or willingness to obtain one.

Responsibilities

• Liaise with customers to assess needs and recommend appropriate parts.
• Advise on parts specifications to customers.
• Source and order parts, generate quotes and invoices.
• Maintain a clean, presentable parts department including showroom and storage areas.
• Manage inventory to fit business and customer demands.

Skills

Customer service

Parts interpretation

Attention to detail

Communication

Problem solving

Teamwork

Forklift licence

Tools

Parts catalog software

Job description

Love machinery? Know your parts? Enjoy a bit of variety?

We’re looking for an experienced Parts Interpreter to join our growing, high-performing team at Forbes Machinery Centre. If you’re organised, switched on and enjoy working with people, this could be the role for you.

From assisting customers at the counter to supporting our workshop and managing parts enquiries, you’ll enjoy a varied role where your knowledge and customer service skills make a difference.

Bring your experience, get involved and grow your career with a supportive team behind you.

Who are we?

Forbes Machinery Centre is part of the AEH Group – (Agricultural Equipment Holdings), a network of agricultural machinery dealerships across Australia committed to excellence in products and service. With a network of 12 dealerships across New South Wales, Tasmania, and Victoria, we offer long-term career opportunities, comprehensive training and great working conditions.

The Opportunity:

• Liaising with customers to assess their needs, then recommend and sell them the appropriateparts.
• Provide advice regarding parts specifications to customers.
• Source and order parts as well as generate quotes and invoices.
• Maintain a clean and presentable parts department, including showroom, entrance, parts receival and storage areas.
• Maintain inventory in line with the business and customer needs, including seasonal demands.

About You:

• Previous experience in a similar position.
• Attention to detail is second nature to you, and you excel at communicating effectively with colleagues and customers.
• Problem-solving is your forte, and you enjoy the challenge of identifying and interpreting parts for customers.
• Current forklift licence ticket or willing to obtain.
• You’re eager to contribute to a dynamic team and are committed to delivering top-notch service in the agricultural machinery industry.

The Perks:

• Competitive remuneration package.
• Excellent opportunities for ongoing skill development and career progression in a growing branch network.
• An encouraging team atmosphere with supportive leaders.
• Take care of your well-being with our Employee Assistance Program (As part of working with AEH you’ll get 3 free counselling sessions per year for you or an immediate family member.
• Look sharp with our uniform allowance.
• Join a supportive group network of 12 branches.

With a commitment to delivering high-quality products and exceptional customer service, we strive to empower not just our customers, but also our team members to reach new heights in their careers. Join us at FMC and let’sempower your tomorrowtogether.