Service Manager

COMAEA CONSULTING PTE. LTD; Western Australia; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Career development

Collaborative environment

Global maritime OEM

Job summary

Comaea Consulting Pte. Ltd. in Perth, Australia, seeks an experienced Service Manager to lead its Australian operations.

You will head a team of Service Engineers, coordinating field service, workshop and commissioning across Australia and New Zealand, while providing high-level technical support and ensuring safe, reliable outcomes. The role combines hands-on engineering with leadership and commercial accountability.

Qualifications

• Bachelor's/ diploma in Mechanical, Marine or related engineering field.
• 8–10 years in marine, heavy mechanical or field service operations.
• Experience leading service engineers, technicians or subcontractors across multi-site environments.
• Experience with power transmission systems, bearings, gearboxes and machining is advantageous.
• Excellent communication with commercial acumen for client relationships, warranty investigations and reporting.
• Willingness to undertake domestic and international travel.

Responsibilities

• Plan, coordinate field service, workshop and commissioning activities in Australia, NZ, and broader region.
• Lead local technical focal point for installation, troubleshooting and repairs of specialized marine equipment.
• Mentor and lead Service Engineers and Technical Support staff; oversee workshop workloads.
• Demonstrate safety leadership and monitor service scope, subcontractors and progress.

Skills

Service leadership

Technical guidance

Client liaison

Safety compliance

Travel readiness

Education

Tertiary degree, diploma or trade in Mechanical, Marine or related engineering

Job description

Our client is a globally renowned marine capital equipment manufacturing company. Due to continued growth, they are seeking an experienced and competent Service Manager to lead its Australian operations.

Service Manager

(Based in Perth, Australia)

ORGANISATION:

Reporting to the Managing Director, this pivotal role will lead service operations and will provide high-level technical support to the service team. You will lead an expert team of Service Engineers, and will be the principal contact for technical and field-service matters. You will ensure safe, reliable, and commercially sound outcomes for installation, commissioning, maintenance, and major overhauls. This is a full-time, hands-on leadership role combining high-level expertise, team development and commercial accountability.

YOUR RESPONSIBILITIES:

Service Operations & Delivery:

Plan, prioritise, and coordinate field service, workshop, and commissioning activities across Australia, New Zealand, and, where required, the wider region. Manage resource allocation to balance safety, quality, and tight maritime schedules.

Technical Leadership and Customer Support:

Act as the lead local technical focal point and provide expert guidance on installation, troubleshooting, and repairs for specialized marine equipment.

Team and Workshop Management:

Mentor and lead a team of Service Engineers and Technical Support staff. Oversee workshop workloads, ensuring repairs strictly align with OEM technical instructions and quality frameworks.

Commercial and Safety Accountability:

Demonstrate visible leadership in work health and safety. Review service scope, subcontract requirements and monitor job progress.

YOUR PROFILE

Tertiary degree, diploma, or trade qualification in Mechanical, Marine, or a related engineering discipline.

Approximately 8-10 years of relevant experience in marine, heavy mechanical, or field service operations.

Proven experience in leading and developing service engineers, technicians or subcontractors in a multi-site environment.

Experience with power transmission system, bearings, gearboxes and machining will be an advantage

Exceptional communication skills with the commercial acumen to manage client relationships, warranty investigations, and technical reporting.

Willingness to undertake domestic and international travel as required.

OFFER

Leadership position with a global maritime OEM.

Join a leading and financially stable MNC in the industry

Collaborative environment with opportunity for career development

Comaea Consulting Pte. Ltd.

www.comaeaconsulting.com

EA License No: 15C7642