Service Manager

Comaea Consulting; Perth; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Leadership position in a global OEM

Stable multinational corporation

Career development opportunities

Job summary

Comaea Consulting seeks a Service Manager based in Perth to lead service operations for a globally renowned marine capital equipment manufacturer. You will oversee an expert team of service engineers, coordinate field service and workshop activities, and ensure safe, high-quality outcomes for installations, commissioning and major overhauls.

You will drive technical leadership, client relationships, and commercial accountability across Australia and NZ, with travel as required.

Qualifications

• Tertiary degree, diploma, or trade qualification in Mechanical, Marine, or related engineering discipline.
• Approximately 8–10 years of relevant experience in marine, heavy mechanical, or field service operations.
• Experience leading and developing service engineers, technicians or subcontractors in a multi-site environment.
• Experience with power transmission systems, bearings, gearboxes and machining is advantageous.
• Exceptional communication skills with commercial acumen to manage client relationships, warranty investigations, and technical reporting.
• Willingness to undertake domestic and international travel.

Responsibilities

• Plan, prioritise, and coordinate field service, workshop, and commissioning activities across Australia and New Zealand, and wider region as needed.
• Act as the lead local technical focal point for installation, troubleshooting, and repairs of specialised marine equipment.
• Mentor and lead a team of Service Engineers and Technical Support staff; oversee workshop workloads and ensure OEM instruction compliance.
• Demonstrate safety leadership; review service scope, subcontract requirements, and monitor progress.

Skills

Leadership

Technical leadership

Customer service

Project management

Communication skills

Travel willingness

Mechanical engineering

Education

Engineering degree or diploma

Job description

Ourclient is a globally renowned marine capital equipment manufacturing company.Due to continued growth, they are seeking an experienced and competent ServiceManager to lead its Australian operations.

Service Manager

(Based in Perth, Australia)

ORGANISATION :

Reportingto the Managing Director, this pivotal role will lead service operations and willprovide high-level technical support totheservice team. You will lead an expert team of Service Engineers, and will bethe principal contact for technical and field-service matters. You will ensuresafe, reliable, and commercially sound outcomes for installation,commissioning, maintenance, and major overhauls. This is a full-time, hands-onleadership role combining high-level expertise, team development and commercialaccountability.

YOUR RESPONSIBILITIES:

• Service Operations& Delivery: Plan, prioritise, andcoordinate field service, workshop, and commissioning activities acrossAustralia, New Zealand, and, where required, the wider region. Manage resourceallocation to balance safety, quality, and tight maritime schedules.
  
• TechnicalLeadership and Customer Support: Actas the lead local technical focal point and provide expert guidance oninstallation, troubleshooting, and repairs for specialized marine equipment.
  
• Team andWorkshop Management: Mentor and leada team of Service Engineers and Technical Support staff. Oversee workshopworkloads, ensuring repairs strictly align with OEM technical instructions andquality frameworks.
  
• Commercial andSafety Accountability: Demonstratevisible leadership in work health and safety. Review service scope, subcontractrequirements and monitor job progress.
  

Requirements

YOUR PROFILE

• Tertiary degree, diploma, ortrade qualification in Mechanical, Marine, or a related engineering discipline.
  
• Approximately 8-10 years of relevant experience in marine,heavy mechanical, or field service operations.
  
• Proven experience in leading anddeveloping service engineers, technicians or subcontractors in a multi-siteenvironment.
  
• Experience with powertransmission system, bearings, gearboxes and machining will be an advantage
  
• Exceptional communication skillswith the commercial acumen to manage client relationships, warrantyinvestigations, and technical reporting.
  
• Willingness to undertakedomestic and international travel as required.
  

OUR OFFER

• Leadership position with a global maritime OEM.
  
• Join a leading and financially stable MNC in theindustry
  
• Collaborative environment with opportunity for careerdevelopment