Service Manager

Comaea Consulting; Western Australia; On-site; AUD 180,000 - 230,000; Full time

Benefits offered by this job

Leadership position with a global MARI

Career development opportunities

Stability of a financially strong MNC

Job summary

Ourclient is seeking a Service Manager based in Perth, Australia, to lead service operations for marine capital equipment. The role involves directing a team of Service Engineers, coordinating field service across Australia and New Zealand, and delivering safe, reliable outcomes for installation, maintenance, and overhauls.

You will act as the primary technical focal point, ensure compliance with OEM instructions, and drive customer satisfaction while managing safety and commercial

Qualifications

• Degree in Mechanical, Marine, or related engineering discipline.
• 8–10 years of experience in marine, heavy mechanical, or field service operations.
• Experience leading service engineers and subcontractors in a multi-site environment.
• Willingness to undertake domestic and international travel.

Responsibilities

• Plan, prioritise, and coordinate field service, workshop, and commissioning activities across Australia, New Zealand, and the wider region.
• Lead local technical focal point for installation, troubleshooting, and repairs of specialized marine equipment.
• Mentor and lead a team of Service Engineers and Technical Support staff.
• Demonstrate leadership in health, safety, and manage subcontract requirements.

Skills

Leadership

Team management

Communication

Engineering knowledge

Project coordination

Education

Mechanical/Marine engineering degree

Diploma or trade qualification

Job description

Ourclient is a globally renowned marine capital equipment manufacturing company.Due to continued growth, they are seeking an experienced and competent ServiceManager to lead its Australian operations.

Service Manager

(Based in Perth, Australia)

ORGANISATION :

Reportingto the Managing Director, this pivotal role will lead service operations and willprovide high-level technical support totheservice team. You will lead an expert team of Service Engineers, and will bethe principal contact for technical and field-service matters. You will ensuresafe, reliable, and commercially sound outcomes for installation,commissioning, maintenance, and major overhauls. This is a full-time, hands-onleadership role combining high-level expertise, team development and commercialaccountability.

YOUR RESPONSIBILITIES:

• Service Operations& Delivery: Plan, prioritise, andcoordinate field service, workshop, and commissioning activities acrossAustralia, New Zealand, and, where required, the wider region. Manage resourceallocation to balance safety, quality, and tight maritime schedules.
  
• TechnicalLeadership and Customer Support: Actas the lead local technical focal point and provide expert guidance oninstallation, troubleshooting, and repairs for specialized marine equipment.
  
• Team andWorkshop Management: Mentor and leada team of Service Engineers and Technical Support staff. Oversee workshopworkloads, ensuring repairs strictly align with OEM technical instructions andquality frameworks.
  
• Commercial andSafety Accountability: Demonstratevisible leadership in work health and safety. Review service scope, subcontractrequirements and monitor job progress.
  

Requirements

YOUR PROFILE

• Tertiary degree, diploma, ortrade qualification in Mechanical, Marine, or a related engineering discipline.
  
• Approximately 8-10 years of relevant experience in marine,heavy mechanical, or field service operations.
  
• Proven experience in leading anddeveloping service engineers, technicians or subcontractors in a multi-siteenvironment.
  
• Experience with powertransmission system, bearings, gearboxes and machining will be an advantage
  
• Exceptional communication skillswith the commercial acumen to manage client relationships, warrantyinvestigations, and technical reporting.
  
• Willingness to undertakedomestic and international travel as required.
  

OUR OFFER

• Leadership position with a global maritime OEM.
  
• Join a leading and financially stable MNC in theindustry
  
• Collaborative environment with opportunity for careerdevelopment