Service Engineer

ManpowerGroup; Redmond; A distancia; AUD 103.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Act

Supplemental Life Insurance

Short Term and Long Term Disability

Business Travel Insurance

401(k) Plus Match

Weekly Pay

Descripción de la vacante

ManpowerGroup is seeking a Service Engineer to join our Engineering and IT Support organization, focusing on release management for external Office releases. The role involves coordinating pre-Patch Tuesday activities, supporting Mac and iOS releases, and producing precise technical documentation to keep projects on track.

The ideal candidate brings 5–7 years of relevant experience, strong release management skills, and excellent technical writing abilities to document requirements,

Formación

• 5-7 years of relevant experience.
• Office release experience is preferred.
• Strong technical writing skills to document requirements, specifications, and test plans.
• Solid foundation in computer science concepts such as data structures, algorithms, and software design.
• Experience performing in-depth troubleshooting and unit testing with both new and legacy production systems.

Responsabilidades

• Manage release notes for external Office releases, ensuring content is accurate, timely, and ready for distribution.
• Execute the pre-Patch Tuesday task list and coordinate completion of required steps to support release readiness.
• Support Mac and iOS Office release activities, helping drive smooth delivery across platforms.
• Fine-tune and improve sophisticated software implementation efforts by gathering and analyzing system requirements and documenting specifications.
• Prepare detailed software specifications and test plans, then support unit testing, validation, and bug resolution during and after release activities.

Conocimientos

Release Management

Team Communication

Technical writing

Descripción del empleo

Our client is seeking a Service Engineer to join their team. As a Service Engineer, you will be part of the Engineering and IT Support organization, supporting release and software engineering activities for external Office releases. The ideal candidate will have strong release management experience, the ability to communicate clearly with technical partners, and the discipline to produce accurate technical documentation that keeps work on track.

Job Title: Service Engineer

Location: Remote (Fully remote)

Pay Range: $52.35 - $56.hr on Experis W2 (Benefits/PTO/401k)

Best vs. Average:

• Previous experiencing in release management.
• Office release preferable
• 5-7 years of relevant experience

Top 3 Must-Have HARD Skills & years of experience for each:

5+ years of:

• Release Management
• Team Communication
• Technical writing

What's the Job?

• Manage release notes for external Office releases, ensuring content is accurate, timely, and ready for distribution.
• Execute the pre-Patch Tuesday task list and coordinate completion of required steps to support release readiness.
• Support Mac and iOS Office release activities, helping drive smooth delivery across platforms.
• Fine-tune and improve sophisticated software implementation efforts by gathering and analyzing system requirements and documenting specifications.
• Prepare detailed software specifications and test plans, then support unit testing, validation, and bug resolution during and after release activities.

What's Needed?

• 5-7 years of relevant experience, including hands-on release management experience.
• Office release experience is preferred.
• Strong technical writing skills, including the ability to document requirements, specifications, and test plans clearly.
• Solid foundation in computer science concepts such as data structures, algorithms, and software design.
• Experience performing in-depth troubleshooting and unit testing with both new and legacy production systems.

What's in it for me?

• Work in a team environment where you can deepen your technical knowledge in release systems.
• Contribute directly to external Office release readiness through release notes, pre-Patch Tuesday execution, and Mac/iOS release support.
• Take ownership of well-defined tasks and deliverables, with performance measured by executing work on time and within scope.
• Engage in a role designed as a replacement for an existing resource, supporting continuity and momentum for ongoing release cycles.
• Opportunity for extension (Y), based on business needs and performance.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee’s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.