Service Engineer

HYXiPOWER; Australia; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading renewable energy company in Australia is looking for a skilled professional to handle installation and commissioning of renewable energy products. The ideal candidate will have an engineering degree and experience in the PV/inverter field. Strong English skills and customer service aptitude are essential. You'll engage in customer relationship development and contribute to project operations while ensuring technical support. Full-time position with opportunities for travel and professional growth.

Qualifications

• Associate Bachelor degree or higher in engineering (automation, electrical, computer, mechanical).
• Experience in electrical equipment delivery and maintenance.
• Former experience in PV or inverter field with electrical certificate.
• Strong English skills for business use and adaptability to long-term travel.
• Ability to manage customer inquiries and complaints.

Responsibilities

• Install, commission, or guide products in the designated region.
• Provide timely service for inverter and management system issues.
• Draft and review technical agreements and tender documents.
• Analyze customer needs for product development input.
• Support international customer technical inquiries.

Skills

Strong customer service skills

Experience with electrical equipment

Strong coordination skills

Strong English ability

Education

Associate Bachelor degree or above in engineering

Job description

Direct message the job poster from HYXiPOWER

Responsibilities

• Responsible for the installation, commissioning or guidance of products in the corresponding region, organize technical training, maintenance and upgrade (including inverter, data collector and management system)
• Timely shut down the on-site service processing of inverter and management system after-sale problems;
• Responsible for drafting and reviewing technical agreement, providing project technical data, drafting and reviewing technical tender.
• Collect and study the mid-term and long-term needs of customers, and provide demand input for the company's product planning and development, And participate in the review of product development process.
• Responsible for PV inverter products international market interaction, information collection and analysis, responsible for international market demand customer technical support and question-and-answer.
• Engage in customer relationship development, project operation and business negotiation, assist sales to achieve the sales targets of inverter products and solutions.

Qualifications

• Associate Bachelor degree or above, engineering (automation, electrical, computer, mechanical, etc.) background
• Experience in electrical equipment, software and hardware delivery and maintenance services
• Former Working experience in PV or inverter field, with electrical related certificate
• Strong English ability, can be used as a working language, and can adapt to long-term business trips
• Have a strong sense of customer service, be able to handle customer inquiries and complaints, and have strong coordination skills

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Renewable Energy Equipment Manufacturing

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