Service Development Officer

West Moreton Hospital and Health Service; Ipswich City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Mentorship

Paid study leave

Flexible work options

Salary packaging

Superannuation up to 12.75%

Job summary

West Moreton Health is seeking a Service Development Officer to lead large-scale initiatives that enhance surgical services across the West Moreton region. You will coordinate delivery, manage timelines, and work with clinical and administrative teams.

Reporting to the Nursing Director Surgical Services and ICU, you will apply project management and analytical skills to drive service improvements, align with organisational priorities, and support performance outcomes.

Qualifications

• Project management experience in health leadership/management
• High level analytical, planning and problem-solving skills
• Strong experience in service management including finances and resources
• Ability to critically analyse and interpret clinical and administrative data for surgical service improvement
• High level written communication for briefs, project documentation and reports
• Extensive knowledge of the Queensland Health system or ability to rapidly acquire it

Responsibilities

• Manage the delivery of large-scale initiatives to support enhanced surgical services across West Moreton Health
• Ensure divisional objectives are met successfully within defined timelines

Job description

About West Moreton Health

West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.

About West Moreton Health

West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.

We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acute care, oral health, mental health and other specialised services, including prison and youth detention health services, and alcohol and other drugs services to the region.

At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.

As a Child Safe Organisation, At West Moreton Health

• We prioritise children and young people being seen, heard, and safe in every interaction.
• We create inclusive environments where the voices and needs of children and young people are valued and respected.
• We believe safeguarding is shared responsibility, upheld by every member of our organisation.

Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.

To read more on what it's like to work for West Moreton Health:

What it's like to work with us | West Moreton Health

About The Role

Reporting to the Nursing Director Surgical Services and ICU Division, the Service Development Officer manages the delivery of large-scale initiatives to support enhanced surgical services delivery across West Moreton Health. The position will be pivotal in ensuring key divisional objectives are met successfully and within defined timelines.

About You

• Project management skills and expereince, with a proven record of success in services development, improvement and performance management, in a health leadership/management role within a contempoprary organisational environment.
• High level analytical, planning and problem-solving skills
• Highly developed skills and experience in the areas of service management including finances and resources to influence and drive organisational outcomes.
• Proven ability to critically analyse and interpret clinical and administrative data to inform surgical service improvement initiatives.
• High level written communication skills including the ability to prepare high quality briefings, project documentation and complex reports.
• An extensive knowledge or ability to rapidly acquire knowledge of the Queensland Health system, including innovative and contemporary models of care, key performance and planning challenges and external factors impacting on current and future resourcing, and advise or act accordingly.

Mandatory Requirements

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16

Why choose us

• Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
• Professional development including mentorship, paid study leave, simulation training and research opportunities.
• Career pathways with support to step into senior roles and leadership.
• Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
• Competitive benefits including salary packaging and up to 12.75% super.
• A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.