Service Development Officer

Queensland Health; Ipswich City; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Professional development

Mentorship and study leave

Salary packaging

Up to 12.75% superannuation

Flexible work options

Job summary

West Moreton Health seeks a Service Development Officer to lead large-scale initiatives that enhance surgical services across the region. You will work closely with senior leaders to ensure divisional objectives are met within defined timelines.

Reporting to the Nursing Director Surgical Services and ICU, you will apply project management and analytical skills to drive service improvement, performance management and resource stewardship in a contemporary health setting.

Qualifications

• Project management experience in health leadership/management.
• Analytical planning and problem-solving skills.
• Experience in service management including finances and resources.
• Ability to interpret clinical and administrative data for service improvement.
• Excellent written briefing and reporting skills.
• Knowledge or ability to quickly learn the Queensland Health system and care models.

Responsibilities

• Lead delivery of large-scale initiatives to support enhanced surgical services delivery.
• Ensure divisional objectives are met on time and within scope.
• Collaborate with senior leaders and report to the Nursing Director Surgical Services and ICU.

Skills

Project management

Analytical thinking

Financial and resource management

Data interpretation

Written communication

Queensland Health system knowledge

Job description

Temporary Flexible Full-time until January 2028 with possibility of extension | AO8

Join West Moreton Health and help shape the future of surgical services across the region. This is a great opportunity to work closely with senior leaders and lead major projects that improve how surgical care is planned, delivered and experienced by patients.

You’ll lead large-scale initiatives that directly influence surgical service delivery across West Moreton Health.

About West Moreton Health

West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.

We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acutecare, oral health, mental health and other specialised services, including prison and youth detention health services,and alcohol and other drugs services to the region.

At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.

As a Child Safe Organisation, at West Moreton Health:

• We prioritise children and young people being seen, heard, and safe in every interaction.
• We create inclusive environments where the voices and needs of children and young people are valued and respected.
• We believe safeguarding is shared responsibility, upheld by every member of our organisation.

Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.

To read more on what it's like to work for West Moreton Health:

What it's like to work with us | West Moreton Health

About the role

Reporting to the Nursing Director Surgical Services and ICU Division, the Service Development Officer manages the delivery of large-scale initiatives to support enhanced surgical services delivery across West Moreton Health. The position will be pivotal in ensuring key divisional objectives are met successfully and within defined timelines.

About you

Our ideal candidate will be someone who can demonstrate the following:

• Project management skills and expereince, with a proven record of success in services development, improvement and performance management, in a health leadership/management role within a contempoprary organisational environment.
• High level analytical, planning and problem-solving skills
• Highly developed skills and experience in the areas of service management including finances and resources to influence and drive organisational outcomes.
• Proven ability to critically analyse and interpret clinical and administrative data to inform surgical service improvement initiatives.
• High level written communication skills including the ability to prepare high quality briefings, project documentation and complex reports.
• An extensive knowledge or ability to rapidly acquire knowledge of the Queensland Health system, including innovative and contemporary models of care, key performance and planning challenges and external factors impacting on current and future resourcing, and advise or act accordingly.

Mandatory Requirements:

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16

Why choose us

• Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
• Professional development including mentorship, paid study leave, simulation training and research opportunities.
• Career pathways with support to step into senior roles and leadership.
• Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
• Competitive benefits including salary packaging and up to 12.75% super.
• A lifestyle you’ll love in a region that blends rural charm, natural beauty and city convenience.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.