Administration Systems Coordinator

West Moreton Hospital and Health Service; Ipswich City; On-site; AUD 65,000 - 95,000; Full time

Benefits offered by this job

Mentorship

Paid study leave

Simulation training

Research opportunities

Salary packaging

Superannuation up to 12.75%

Job summary

West Moreton Health in Queensland is seeking leaders to guide quality improvement and service delivery across a growing regional health network. The role focuses on applying policy frameworks, managing waiting lists, and ensuring the efficient allocation of resources to maximise patient care across Oral Health and related services.

You will lead multidisciplinary teams and drive improvements in safety, quality and patient experience.

Qualifications

• Experience applying policy frameworks, waiting list guidelines and standard treatment ranges for public health services.
• Ability to identify improvement opportunities via data, reports and feedback.
• Leadership, negotiation and interpersonal skills to motivate teams and resolve conflicts over priorities and resources.

Job description

About West Moreton Health

West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.

We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acute care, oral health, mental health and other specialised services, including prison and youth detention health services, and alcohol and other drugs services to the region.

At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.

As a Child Safe Organisation, At West Moreton Health

• We prioritise children and young people being seen, heard, and safe in every interaction.
• We create inclusive environments where the voices and needs of children and young people are valued and respected.
• We believe safeguarding is shared responsibility, upheld by every member of our organisation.

Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.

What it's like to work with us | West Moreton Health

What We're Looking For

• Well-developed understanding of the policy frameworks, waiting list guidelines, and standard range of treatment for public dental care in Queensland and effectively distribute available resources to maximise care to the community.
• Ability to use data, reports, and feedback to identify areas for improvement and plan, implement and evaluate Quality Improvement activities that deliver meaningful improvements for patients and staff.
• Leadership, negotiation, communication, and interpersonal skills to effectively lead and motivate others to resolve conflicts over priorities and resources. This includes change management skills appropriate to a Leader of Others in an environment of significant growth and evolution.
• Ability to work as an effective member of the leadership team.
• Able to effectively deliver and receive feedback, coach and develop high performing teams and implement supportive performance improvement strategies.
• Demonstrated ability to prioritise and organise workloads, meet competing demands and act in a timely and responsive fashion to emerging and ongoing challenges.
• Well developed skills in the use of ISOH, BTS, DSS, QHERS, S4HANA, Microsoft Office applications including Word and Excel and the ability to effectively use or learn to use information communication and technology applications relevant to Oral Health
• Knowledge of records management and privacy legislation, standards, policy and procedure and the ability to apply such knowledge

Mandatory Requirements

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16

Why choose us

• Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
• Professional development including mentorship, paid study leave, simulation training and research opportunities.
• Career pathways with support to step into senior roles and leadership.
• Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
• Competitive benefits including salary packaging and up to 12.75% super.
• A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.