Administration Systems Coordinator

Queensland Health; Ipswich City; On-site; AUD 95,000 - 125,000; Full time

Benefits offered by this job

Mentorship and study leave

Flexible work options

Wellbeing programs and EAP

Salary packaging and super

Job summary

West Moreton Health – Oral Health Services administration lead sought to supervise and coordinate administrative systems for Oral Health within the West Moreton Hospital and Health Service. Drive resource management in line with strategic and service plans to maximise community care.

The role requires strong data use for improvement, leadership of a growing team, and capability with ISOH, BTS, DSS, QHERS, S4HANA and MS Office applications. Vaccination compliance is required.

Qualifications

• Well-developed understanding of policy frameworks for public dental care in Queensland and effective resource distribution.
• Ability to use data, reports, and feedback to plan and evaluate quality improvement activities.
• Strong leadership, negotiation, communication and interpersonal skills to motivate teams and manage priorities.
• Ability to work as a member of the leadership team and deliver constructive feedback.
• Demonstrated ability to prioritise workloads and respond to emerging challenges.
• Proficiency with ISOH, BTS, DSS, QHERS, S4HANA and MS Office (Word, Excel).
• Knowledge of records management and privacy legislation, standards and procedures.

Skills

Policy frameworks

Data analysis

Quality Improvement

Leadership

Change management

Team leadership

Workload management

MS Office

Excel

Word

ISOH

BTS

DSS

QHERS

S4HANA

Privacy laws

Records management

Tools

ISOH

BTS

DSS

QHERS

S4HANA

MS Office

Job description

Join a dynamic team and play a key role in the delivery of high-quality Oral Health services across West Moreton Health

This position supervises and coordinates administrative systems for Oral Health Services within the West Moreton Hospital and Health Service. Coordinate and effectively manage administration resources for Oral Health in line with the Service’s strategic plan and the clinical service plan for Oral Health.

Temporary Full-time opportunity until 30 April 2027!

About West Moreton Health

West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.

We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acutecare, oral health, mental health and other specialised services, including prison and youth detention health services,and alcohol and other drugs services to the region.

At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.

As a Child Safe Organisation, at West Moreton Health:

• We prioritise children and young people being seen, heard, and safe in every interaction.
• We create inclusive environments where the voices and needs of children and young people are valued and respected.
• We believe safeguarding is shared responsibility, upheld by every member of our organisation.

Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.

What it's like to work with us | West Moreton Health

What we're looking for

Our ideal candidate will be someone who can demonstrate the following:

• Well-developed understanding of the policy frameworks, waiting list guidelines, and standard range of treatment for public dental care in Queensland and effectively distribute available resources to maximise care to the community.
• Ability to use data, reports, and feedback to identify areas for improvement and plan, implement and evaluate Quality Improvement activities that deliver meaningful improvements for patients and staff.
• Leadership, negotiation, communication, and interpersonal skills to effectively lead and motivate others to resolve conflicts over priorities and resources. This includes change management skills appropriate to a Leader of Others in an environment of significant growth and evolution.
• Ability to work as an effective member of the leadership team.
• Able to effectively deliver and receive feedback, coach and develop high performing teams and implement supportive performance improvement strategies.
• Demonstrated ability to prioritise and organise workloads, meet competing demands and act in a timely and responsive fashion to emerging and ongoing challenges.
• Well developed skills in the use of ISOH, BTS, DSS, QHERS, S4HANA, Microsoft Office applications including Word and Excel and the ability to effectively use or learn to use information communication and technology applications relevant to Oral Health
• Knowledge of records management and privacy legislation, standards, policy and procedure and the ability to apply such knowledge

Mandatory Requirements

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16

Why choose us

• Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
• Professional development including mentorship, paid study leave, simulation training and research opportunities.
• Career pathways with support to step into senior roles and leadership.
• Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
• Competitive benefits including salary packaging and up to 12.75% super.
• A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.