Service Desk Analyst – ICT Support & 1st‑Line Tech

NSW Police Force; City of Parramatta; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Flexible work options

Leave purchase

Annual leave loading

Wellbeing programs

Salary packaging

Public transport access

In-house gym

Résumé du poste

The NSW Police Force is seeking a Service Desk Analyst to join the Service Desk, Technology and Communication Services Command. The role provides ICT call centre support to NSWPF customers to ensure smooth operation of business systems.

This is a full-time position located in NSW with flexible work options and access to wellbeing programs. You will be part of a dedicated team delivering first-line technology support and contributing to continuous improvement of service delivery.

Responsabilités

• Provide ICT call centre support to NSWPF customers to ensure smooth operation of business systems.
• First-line ICT support within the Service Desk, Technology and Communication Services Command.

Description du poste

The NSW Police Force is seeking a Service Desk Analyst to join the Service Desk, Technology and Communication Services Command. The role provides ICT call centre support to NSWPF customers to ensure smooth operation of business systems.

This is a full-time position located in NSW with flexible work options and access to wellbeing programs. You will be part of a dedicated team delivering first-line technology support and contributing to continuous improvement of service delivery.