Service Desk Analyst – ICT Support Specialist

NSW Government; Sydney; Sur place; AUD 46 000 - 85 000; Plein temps

Avantages offerts par ce poste

Flexible work options

Leave purchase option

Annual leave loading

Wellbeing programs

Salary packaging

Public transport access

In-house gym facilities

Résumé du poste

NSW Police Force in Sydney seeks a Service Desk Analyst to join the Service Desk, Technology and Communication Services Command. The role provides ICT call centre support to NSWPF customers to ensure smooth operation of NSWPF business processes.

The candidate will work within the ICT Service Desk as the first line of support, contributing to quality service delivery and problem resolution. This temporary full-time position offers opportunities within a large, diverse organization.

Qualifications

• Experience in ICT service desk or call centre is desirable.

Responsabilités

• Provide ICT call centre service to NSWPF customers to support business operations.
• Be part of the Service Desk, Technology and Communication Services Command.
• Assist with essential requirements, key accountabilities and challenges as described in the role description.

Description du poste

NSW Police Force in Sydney seeks a Service Desk Analyst to join the Service Desk, Technology and Communication Services Command. The role provides ICT call centre support to NSWPF customers to ensure smooth operation of NSWPF business processes.

The candidate will work within the ICT Service Desk as the first line of support, contributing to quality service delivery and problem resolution. This temporary full-time position offers opportunities within a large, diverse organization.