Engineering Tech Support Officer (Tier 1) - Flexible Hours

NSW Government; Sydney; On-site; AUD 79,000 - 105,000; Full time

Benefits offered by this job

Flexible work options

Leave purchase options

Annual leave loading

Wellbeing programs

Salary packaging

Convenient location for public transit

In-house gym facilities

Job summary

NSW Police Force is seeking a Technical Support Officer (Engineering) to join the Recording Technologies & Services, Technology & Communication Services Command in Sydney. The role provides broad Tier 1 support to users, troubleshooting issues across the infrastructure and software environment to ensure timely resolutions.

The position offers temporary full-time employment, with a focus on engineering-related support tasks and adherence to security requirements.

Qualifications

• Experience providing Tier 1 IT support.
• Engineering principles knowledge beneficial.
• Ability to troubleshoot and resolve moderate complexity issues.

Responsibilities

• Provide Tier 1 technical support to users across hardware and software.
• Troubleshoot and resolve moderate complexity IT issues.
• Assist in maintenance and support of recording technologies and services.

Skills

Tier 1 IT support

Engineering

Troubleshooting

Job description

NSW Police Force is seeking a Technical Support Officer (Engineering) to join the Recording Technologies & Services, Technology & Communication Services Command in Sydney. The role provides broad Tier 1 support to users, troubleshooting issues across the infrastructure and software environment to ensure timely resolutions.

The position offers temporary full-time employment, with a focus on engineering-related support tasks and adherence to security requirements.