Service Delivery & Rostering Coordinator — No Weekend Work

HenderCare; Perth; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Continuous professional developmentop­

No weekend work

A work laptop

Competitive salary

Job summary

HenderCare in Perth, WA, is seeking a Service Delivery and Rostering Officer to coordinate client support services and rosters in a fast-paced environment. You will match clients with field workers to enhance independent living.

Join a collaborative team that supports your development and success, with opportunities for ongoing professional development and a stable full-time role. This position emphasises efficient rostering without weekend work and a strong client focus.

Qualifications

• Experience in fast-paced, customer-focused roles.
• Background in community care rostering or call-centre environments.
• Team player with proactive attitude.
• Strong organisational skills and attention to detail.

Responsibilities

• Coordinate and schedule client support services across rosters.
• Apply efficient rostering practices in line with policy.
• Assist with client intake and maintain service documents.
• Respond to enquiries and be first contact for field workers.
• Ensure rosters run smoothly without impacting other areas.

Skills

Communication

Interpersonal skills

Community care experience

Rostering / call-centre

Job description

HenderCare in Perth, WA, is seeking a Service Delivery and Rostering Officer to coordinate client support services and rosters in a fast-paced environment. You will match clients with field workers to enhance independent living.

Join a collaborative team that supports your development and success, with opportunities for ongoing professional development and a stable full-time role. This position emphasises efficient rostering without weekend work and a strong client focus.