Service Coordinator (HVAC)

LM People Solutions Pty Ltd; Adelaide; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Professional development opportunities

Competitive remuneration

Wellbeing initiatives

Job summary

LM People Solutions Pty Ltd client is seeking a full-time Air Conditioning (HVAC) Service Coordinator based in Regency Park, SA. The role focuses on coordinating HVAC service operations, liaising with clients, scheduling technicians, and maintaining records of service visits and contracts.

You'll work with a proactive, customer-focused team, using MYOB and ServiceM8 to manage work orders and communications, ensuring high service standards and timely follow-ups with clients.

Qualifications

• Proven experience in HVAC service coordination or administrative roles.
• Strong customer service and communication skills.
• Excellent organisational and time management abilities.
• Familiarity with HVAC systems and maintenance procedures.
• Proficient with MYOB and ServiceM8 software.
• Team player with proactive, problem-solving attitude.

Responsibilities

• Liaise with clients to understand HVAC service needs.
• Schedule and dispatch HVAC technicians to client sites.
• Maintain records of service visits and work orders.
• Follow up with clients to ensure satisfaction.
• Assist with preparation and administration of HVAC service contracts.
• Provide administrative support to the service team.

Skills

HVAC service coordination

Customer service

Time management

Administrative support

Tools

MYOB

ServiceM8

Job description

Our client is seeking a full-time Air Conditioning (HVAC) Service Coordinator for their business located in Regency Park, SA. This is an exciting opportunity to join a dynamic team in the service coordination industry where you will play a crucial role in coordinating and managing the HVAC service operations for the company.

What you'll do

Liaise with clients to understand their HVAC service needs and requirements

Schedule and coordinate the dispatch of HVAC technicians to client sites

Maintain detailed records of service visits, work orders and client communications

Follow up with clients to ensure satisfaction with the services provided

Assist with the preparation and administration of HVAC service contracts

Provide administrative support to the wider HVAC service team as required

What we're looking for

Proven experience in a similar HVAC service coordinator or administrative role

Strong customer service and communication skills, with the ability to liaise effectively with clients

Excellent organisational and time management skills to juggle multiple tasks and priorities

Familiarity with HVAC systems and maintenance procedures

Proficient in using relevant software and computer systems (MYOB and Service M8)

A team player with a proactive and problem-solving attitude

Benefits provided

The company is committed to providing employees with a supportive and rewarding work environment. This includes opportunities for professional development, competitive remuneration, and a range of employee wellbeing initiatives. The company values their team and strives to create a positive, collaborative culture where everyone can thrive.