HVAC Service Coordinator: Client Dispatch & Admin

LM People Solutions Pty Ltd; Adelaide; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Professional development opportunities

Competitive remuneration

Wellbeing initiatives

Job summary

LM People Solutions Pty Ltd client is seeking a full-time Air Conditioning (HVAC) Service Coordinator based in Regency Park, SA. The role focuses on coordinating HVAC service operations, liaising with clients, scheduling technicians, and maintaining records of service visits and contracts.

You'll work with a proactive, customer-focused team, using MYOB and ServiceM8 to manage work orders and communications, ensuring high service standards and timely follow-ups with clients.

Qualifications

• Proven experience in HVAC service coordination or administrative roles.
• Strong customer service and communication skills.
• Excellent organisational and time management abilities.
• Familiarity with HVAC systems and maintenance procedures.
• Proficient with MYOB and ServiceM8 software.
• Team player with proactive, problem-solving attitude.

Responsibilities

• Liaise with clients to understand HVAC service needs.
• Schedule and dispatch HVAC technicians to client sites.
• Maintain records of service visits and work orders.
• Follow up with clients to ensure satisfaction.
• Assist with preparation and administration of HVAC service contracts.
• Provide administrative support to the service team.

Skills

HVAC service coordination

Customer service

Time management

Administrative support

Tools

MYOB

ServiceM8

Job description

LM People Solutions Pty Ltd client is seeking a full-time Air Conditioning (HVAC) Service Coordinator based in Regency Park, SA. The role focuses on coordinating HVAC service operations, liaising with clients, scheduling technicians, and maintaining records of service visits and contracts.

You'll work with a proactive, customer-focused team, using MYOB and ServiceM8 to manage work orders and communications, ensuring high service standards and timely follow-ups with clients.