Service Coordinator | Healthcare Admin & Scheduling Expert

Arjo Italia S.p.A.; Sydney; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Free onsite parking

Paid Parental Leave Scheme

Employee Assistance Program

Continued education and career dev.

Australia’s Great Place to Work status

Job summary

Arjo in Eastern Creek, NSW is seeking a Service Coordinator to join our Service Support team. You will coordinate field service activities across Australia and assist the Spare Parts department with orders and inquiries using our ERP system.

Ideal candidates have a TAFE diploma and 2–4 years of administration experience, plus strong MS Excel/Word skills, CRM familiarity, and excellent communication. This role offers a supportive, collaborative workplace and onsite parking.

Qualifications

• TAFE diploma is highly regarded but not essential.
• 2–4 years of administration experience, preferably in a technical environment.
• Experience in managing customer relationships.
• Knowledge of ERP systems is beneficial.
• Ability to work independently and as part of a team.
• Strong interpersonal and communication skills.
• High proficiency with Microsoft Excel and Word.

Responsibilities

• Support to Spare Parts: Provide operational and administrative support to the Spare Parts department as required.
• Customer Calls: Answer customer calls promptly and resolve issues effectively.
• Service Technician Scheduling: Manage service orders, including scheduling/coordinating Service Technician staff using our ERP system.
• Service Reports and Invoices: Process and distribute service reports and invoices.
• Service Agreements: Prepare and distribute service agreements, including managing renewals.
• Quotations: Assist with preparing and following up on quotations for service contracts, spares, and consumables. Maintain the quotation log.
• Sub-Contractor Coordination: Coordinate work performed by sub-contractors, including raising purchase orders and processing invoices.
• Support Team Activities: Assist the Service Support Manager and Team with day-to-day business activities.

Skills

Administration

CRM

Communication

Teamwork

Microsoft Office

Education

TAFE Diploma

Tools

ERP system

Excel

Word

Job description

Arjo in Eastern Creek, NSW is seeking a Service Coordinator to join our Service Support team. You will coordinate field service activities across Australia and assist the Spare Parts department with orders and inquiries using our ERP system.

Ideal candidates have a TAFE diploma and 2–4 years of administration experience, plus strong MS Excel/Word skills, CRM familiarity, and excellent communication. This role offers a supportive, collaborative workplace and onsite parking.