Service Coordinator - Growth, Cat Tech & Flexible Schedule

Sime Motors; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

Hastings Deering is seeking an experienced Service Coordinator to join our Brisbane team. This permanent, Monday to Friday role supports our Service department, delivering high-quality, cost-effective service and ensuring accurate documentation and labour-hour encoding.

You will work closely with the Field Service Foreman and Fitters to monitor jobs, manage SIP/WIP, and forecast invoicing, contributing to the CAT service operations at a leading Caterpillar dealership.

Qualifications

• Experience working within a service and warehousing oriented environment.
• Excellent communication skills with a customer focus.
• Strong time management to keep jobs on track.

Responsibilities

• Provide high-quality, cost-effective service that exceeds customer expectations and minimizes complaints.
• Monitor all jobs for quality and efficiency and follow up on rework or goodwill requests.
• Encode all documentation relevant to AX and ensure labour hours are accurately recorded daily.
• Be active with CAT SIP/WIP and forecast invoicing expectations.
• Collaborate with Field Service Foreman and Field Service Fitters.

Skills

Experience in service & warehousing

Strong communication

Organised & efficient

Team player

Safety minded

Job description

Hastings Deering is seeking an experienced Service Coordinator to join our Brisbane team. This permanent, Monday to Friday role supports our Service department, delivering high-quality, cost-effective service and ensuring accurate documentation and labour-hour encoding.

You will work closely with the Field Service Foreman and Fitters to monitor jobs, manage SIP/WIP, and forecast invoicing, contributing to the CAT service operations at a leading Caterpillar dealership.