Field Service Foreman - Lead CAT Techs, Flexible Roster

Hastings Deering (Australia) Ltd; Rockhampton Regional; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive Salary & Security

Attractive roster

Body, Mind & Wallet Support

Job summary

Hastings Deering (Australia) Ltd invites applications for a Field Service Foreman to lead our Construction Industries field service operations across Rockhampton and Gladstone. You will oversee a team of Field Service Technicians, coordinate labour and logistics, and provide hands-on diagnostics support to ensure reliable CAT machinery on site.

The role emphasizes safety, customer relationships and continuous improvement across regional service delivery, with travel between sites and a

Qualifications

• Trade qualifications required: Certificate III or equivalent mobile plant tech.
• CAT product knowledge and diagnostic tooling experience.
• Ability to diagnose mechanical, electrical and hydraulic faults.

Responsibilities

• Lead and coach a team of Field Service Technicians.
• Act as primary contact for CIT customer service enquiries in Rockhampton and Gladstone.
• Coordinate labour, parts, tooling and logistics for field repairs.
• Assist technicians with diagnostics and technical support.
• Manage daily work schedules and resource allocation.
• Drive safety culture and ensure Hastings Deering standards.
• Build strong customer relationships and ensure high service levels.
• Collaborate with service, parts and planning to deliver outcomes.

Skills

Trade qualifications

CAT knowledge

Troubleshooting

Customer focus

Safety-first

Driver's license

Education

Certificate III in Mobile Plant Technology

Heavy Commercial Vehicle Mechanical Technology

Tools

CAT diagnostic tooling

Job description

Hastings Deering (Australia) Ltd invites applications for a Field Service Foreman to lead our Construction Industries field service operations across Rockhampton and Gladstone. You will oversee a team of Field Service Technicians, coordinate labour and logistics, and provide hands-on diagnostics support to ensure reliable CAT machinery on site.

The role emphasizes safety, customer relationships and continuous improvement across regional service delivery, with travel between sites and a