Service Advisor/Administrator - Automotive Workshop (Based in Moranbah)

Light Vehicle Solutions; Moranbah; On-site; AUD 55,000 - 75,000; Full time

Job summary

Light Vehicle Solutions is seeking a Service Advisor/Administrator for an automotive workshop based in Moranbah. This role combines front-desk administration with hands-on workshop support and parts coordination.

You will work closely with the Workshop Manager, Parts Interpreter and Mechanics to ensure smooth operations, schedule service bookings, prepare quotes, and assist with invoicing and records.

Qualifications

• Has previous administration experience, preferably within an automotive, mechanical or similar environment.
• Is highly organised and able to manage multiple tasks.
• Has excellent communication and customer service skills.
• Is confident using computers and Microsoft Office.
• Has strong attention to detail.
• Can work independently but also enjoys being part of a team.
• Is reliable, professional and takes pride in their work.
• Can work in a busy environment and meet deadlines.
• Holds a current driver's licence and is comfortable driving company vehicles.

Responsibilities

• Managing customer enquiries by phone, email and in person.
• Booking vehicles into the workshop and coordinating appointments.
• Creating and maintaining job cards and work orders.
• Preparing quotes and obtaining customer approvals.
• Following up outstanding quotes and repair approvals.
• Processing invoices and assisting with accounts administration.
• Coordinating purchase orders and supplier invoices.
• Assisting with parts ordering and supplier communication.
• Keeping customers updated on the progress of their vehicles.
• Maintaining accurate workshop and customer records.

Skills

Administration

Customer service

Multitasking

Communication

Attention to detail

Teamwork

Reliability

Driving company vehicles

Tools

Microsoft Office

Job description

Service Advisor/Administrator - Automotive Workshop (Based in Moranbah)

This is a varied, hands-on role that combines workshop administration, customer service and vehicle/parts coordination. You will work closely with the Workshop Manager, Parts Interpreter and Mechanics to help keep the workshop running efficiently.

Key responsibilities

• Managing customer enquiries by phone, email and in person
• Booking vehicles into the workshop and coordinating appointments
• Creating and maintaining job cards and work orders
• Preparing quotes and obtaining customer approvals
• Following up outstanding quotes and repair approvals
• Processing invoices and assisting with accounts administration
• Coordinating purchase orders and supplier invoices
• Assisting with parts ordering and supplier communication
• Keeping customers updated on the progress of their vehicles
• Maintaining accurate workshop and customer records

About you

• Has previous administration experience, preferably within an automotive, mechanical or similar environment
• Is highly organised and able to manage multiple tasks
• Has excellent communication and customer service skills
• Is confident using computers and Microsoft Office
• Has strong attention to detail
• Can work independently but also enjoys being part of a team
• Is reliable, professional and takes pride in their work
• Can work in a busy environment and meet deadlines
• Holds a current driver's licence and is comfortable driving company vehicles

Full-time position with a stable and growing company

Competitive salary based on experience

Friendly and supportive team environment

Varied role combining administration and hands-on workshop support

Opportunity to develop your automotive and administration skills