Automotive Reception & Admin

Carline Automotive Solutions; Cairns Regional; On-site; AUD 45,000 - 65,000; Full time

Job summary

Carline Automotive Solutions in Cairns is seeking an experienced Automotive Industry Reception/Admin person to join our team. In this full-time role, you will provide exceptional customer service, process quotes and invoicing, manage inventory, and support overall operations of our repairs workshop.

Key duties include handling customer inquiries, booking appointments, sourcing parts, maintaining inventory records, data entry, and general office tasks.

Qualifications

• Proven experience in automotive parts or customer service
• Strong product knowledge and the ability to interpret technical information
• Excellent communication and customer service skills
• Proficient in using computer systems and inventory management software; mechanics desk experience an advantage

Responsibilities

• Handle customer inquiries, make bookings, sourcing automotive parts for a wide range of vehicles & preparing quotes for repairs
• Maintain accurate inventory records and assist with stock control and ordering processes
• Provide administrative support, including data entry, filing, and general office duties
• Contribute to a positive and collaborative work environment

Skills

Customer service

Inventory management

Computer systems

Mechanics desk

Tools

Inventory management software

MS Office

Job description

Carline Automotive Solutions – Bungalow QLD

Carline Automotive Solutions' is seeking an experienced Automotive Industry Reception/Admin person to join our team in Bungalow, QLD. In this full-time role, you will be responsible for providing exceptional customer service, quotes & invoicing, managing inventory, and supporting the overall operations of our repairs.

Key responsibilities

Handle customer inquiries, make bookings, sourcing automotive parts for a wide range of vehicles & preparing quotes for repairs,

Maintain accurate inventory records and assist with stock control and ordering processes

Provide administrative support, including data entry, filing, and general office duties

Contribute to a positive and collaborative work environment

What we're looking for

Proven experience in an automotive parts or customer service role

Strong product knowledge and the ability to interpret technical information

Excellent communication and customer service skills

Proficient in using computer systems and inventory management software with mechaincs desk experience an advantage

Attention to detail and the ability to work accurately under pressure

Flexible and adaptable, with a willingness to take on varied tasks

About us

Carline Automotive Solutions' is a leading provider of high-quality automotive repairs in Cairns. With a strong reputation for excellence, we are committed to delivering outstanding customer service and supporting the success of our local automotive community.