Service Advisor

Sime Motors; Brisbane; Presencial; AUD 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous commission

Car Allowance

Ongoing training

Career progression

Wellbeing initiatives

Paid parental leave

Employee discounts

Birthday leave

Descripción de la vacante

Sime Motors Australia’s Brisbane BMW is seeking a dynamic Service Advisor to deliver premium customer service, coordinate bookings and liaise with our service team in a fast-paced environment.

You will greet customers, estimate costs and times, prepare repair orders and help identify new business opportunities, with ongoing training and a supportive team culture.

Formación

• Solid knowledge of automotive servicing and repair processes.
• Strong communication and organisational skills.
• Ability to manage competing priorities and work efficiently under pressure.
• A professional, courteous approach and a genuine passion for customer service.

Responsabilidades

• Deliver an exceptional standard of customer service to clients.
• Handle enquiries and coordinate service bookings.
• Greet customers and keep them updated on vehicle status.
• Liaise with technicians and ensure work is completed within expected timeframes.
• Prepare repair orders and estimate costs and timeframes.
• Support growth of the service department by identifying new business opportunities.

Conocimientos

Customer service

Communication

Organisational skills

Automotive knowledge

Descripción del empleo

Part of Sime Motors Australia,Brisbane BMWis committed to delivering an exceptional customer experience. We take pride in exceeding expectations and providing premium service and value at every touchpoint.

We are currently seeking adynamic, customer‑focused Service Advisorto join our high‑performing team. If you thrive in a fast‑paced environment, enjoy building strong customer relationships and take pride in going the extra mile, we would love to hear from you.

About the Role

Reporting to the Service Manager and working closely with our dedicated service team, you will be responsible for:

• Delivering an exceptional standard of customer service
• Handling enquiries and coordinating service bookings
• Greeting customers and keeping them updated on vehicle status
• Liaising with technicians and ensuring work is completed within expected timeframes
• Preparing repair orders and estimating costs and timeframes
• Supporting the growth of the service department by identifying new business opportunities

About You

We are seeking someone who brings:

• Solid knowledge of automotive servicing and repair processes
• Strong communication and organisational skills
• The ability to manage competing priorities and work efficiently under pressure
• A motivated, reliable work ethic with a commitment to excellence
• A professional, courteous approach and a genuine passion for customer service

What We Offer

• Competitive remuneration including generous commission and Car Allowance
• Ongoing training and professional development
• A friendly, inclusive and supportive workplace culture
• Opportunities for growth and career progression
• A range of employee benefits including wellbeing initiatives, paid parental leave, employee discounts, birthday leave and more

Who Should Apply

Only candidates withprevious automotive service experiencewill be considered.

AtSime Motors Australia, we are proud of our inclusive workplace and are committed to fostering a diverse and long‑lasting workforce. We encourage applications from people of all backgrounds.