Service Advisor

Mawson Lakes Volkswagen Pty Ltd; Adelaide; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Superannuation

Fully maintained company vehicle

Award-winning team

Job summary

Mawson Lakes Volkswagen & Geely Mawson Lakes is seeking a motivated Service Advisor in Adelaide to join our expanding dealership group. You’ll be the link between customers and the service team, guiding bookings to handover and ensuring a smooth, professional experience. No experience?

No problem—full training will be provided. If you have a positive attitude and a strong work ethic, we’ll teach you the rest while you build lasting customer relationships and contribute to our award-winning

Qualifications

• Experience is not essential; full training provided.
• Right attitude and teamwork will be taught.

Responsibilities

• Be the key link between customers and the service department, ensuring smooth handover from booking to service completion.
• Maintain a professional, organized approach to every customer interaction.

Skills

Phone etiquette

Communication

Attention to detail

Multitasking

Rapport building

Problem solving

Pentana ERA

Job description

Service Advisor – Mawson Lakes Volkswagen & Geely Mawson Lakes

Mawson Lakes Volkswagen has delivered award‑winning customer service since opening in 2020, earning Volkswagen Metro Dealer of the Year two years running. With our exciting expansion into Geely Mawson Lakes, we’re continuing to grow — and we’re looking for a motivated Service Advisor to join our team.

About the Role

You’ll be the key link between customers and our service department, ensuring every visit is smooth, professional, and positive from booking to handover. This role suits someone organised, personable, and committed to delivering great service.

No Experience? No Problem.

Experience isnot essential — full training will be provided to the right candidate. If you have the right attitude, we’ll teach you the rest.

What You’ll Bring

Professional phone manner and communication skills

High attention to detail and ability to multitask

Confidence, reliability, and a strong work ethic

Ability to build rapport with customers and colleagues

Quick learner with solid problem‑solving skills

Pentana ERA experience (desirable, not essential)

What We Offer

Supportive, award‑winning team

Competitive salary + bonuses

Superannuation

Fully maintained company vehicle

If you’re ready to grow your career with a rapidly expanding dealership group, we’d love to hear from you.