Senior Workers' Compensation Claims Leader

JBS Corporate Office; Ipswich City; On-site; AUD 100,000 - 130,000; Full time

Job summary

JBS Australia is seeking a Senior Claims Advisor to lead a portfolio of Queensland workers compensation claims from lodgement through to finalisation. You will provide technical guidance and support to the broader claims team while delivering sound liability decisions and tailored rehabilitation strategies.

Working in our self-insured environment, you will collaborate with injured workers, leaders, clinicians and legal representatives to improve return to work outcomes and drive continuous

Qualifications

• Significant experience managing Queensland workers compensation claims, including complex and sensitive matters.
• Strong working knowledge of Queensland workers compensation legislation and self-insurance requirements.
• Demonstrated experience determining liability and managing claims through to finalisation.
• Strong rehabilitation and return to work capability.
• Ability to coach and provide technical guidance to other claims professionals.

Responsibilities

• Manage portfolio of Queensland workers compensation claims from lodgement through to finalisation.
• Make liability decisions and develop strategies for complex and sensitive claims.
• Partner with injured workers, leaders, treating practitioners and rehabilitation providers to achieve safe and sustainable return to work outcomes.
• Develop and review tailored rehabilitation and return to work strategies.
• Review and authorise claim payments and entitlements.
• Provide technical guidance, coaching and mentoring to Claims Advisors.
• Assist with complex claim reviews and team workflow priorities.
• Build trusted relationships across Operations, People & Culture, medical providers, rehabilitation providers and legal representatives.
• Identify opportunities to improve claim quality, processes and the overall customer experience.
• Support compliance with Queensland workers compensation legislation and self-insurance requirements.

Skills

Queensland workers compensation

Stakeholder management

Coaching & mentoring

Job description

JBS Australia is seeking a Senior Claims Advisor to lead a portfolio of Queensland workers compensation claims from lodgement through to finalisation. You will provide technical guidance and support to the broader claims team while delivering sound liability decisions and tailored rehabilitation strategies.

Working in our self-insured environment, you will collaborate with injured workers, leaders, clinicians and legal representatives to improve return to work outcomes and drive continuous