Senior Training Lead: Brand & Product Mastery

Cheil; Sydney; On-site; AUD 90,000 - 135,000; Full time

Job summary

Cheil Australia is seeking a Senior Training Specialist to lead and grow the Training Specialist Team within the Samsung Electronics Australia MX Learning and Development remit. You will drive team effectiveness, deliver high-impact product and soft-skill training, and support brand events across Samsung, Cheil, and retail touchpoints.

You’ll design curricula, provide coaching, and continuously improve L&D programs with robust reporting, ensuring alignment with brand objectives and sales targets.

Qualifications

• 2 years of training management experience leading small teams.
• Cert IV in Training Assessment is highly desirable.
• Experience in consumer electronics, telecom, or IT is beneficial.
• Advanced facilitation and evaluation techniques.

Responsibilities

• Supervises, motivates, and supports training staff through field visits and check-ins.
• Oversees daily team operations, expenses, timesheets, and KPI reviews.
• Designs tailored training plans, curriculums, and content matching trainee learning styles.
• Delivers high impact product and soft skills training to stakeholders.
• Supports major brand events, partner roadshows, and PR launches.
• Manages L&D project resources and delegates tasks to trainers.
• Reports on event outcomes and team activities to ensure accurate resource planning.
• Evaluates event execution and program feedback to optimise future training.

Skills

Team leadership

Performance management

Content design

Training facilitation

Event coordination

Data reporting

Continuous improvement

Product knowledge

Coaching

Agile project management

Education

Cert IV in Training Assessment

Tools

Microsoft Office

Job description

Cheil Australia is seeking a Senior Training Specialist to lead and grow the Training Specialist Team within the Samsung Electronics Australia MX Learning and Development remit. You will drive team effectiveness, deliver high-impact product and soft-skill training, and support brand events across Samsung, Cheil, and retail touchpoints.

You’ll design curricula, provide coaching, and continuously improve L&D programs with robust reporting, ensuring alignment with brand objectives and sales targets.