Senior Sydney Office Services Lead

McKinsey & Company; Sydney; On-site; AUD 110,000 - 140,000; Full time

Job summary

McKinsey & Company in Sydney is seeking an experienced Office Services professional for a 14‑month contract to ensure flawless day-to-day operation, functionality, and professional presentation of our office environment.

You will lead on-the-ground support teams, mentor junior colleagues, and collaborate with IT, Real Estate, Finance, and People/HR to deliver premium service standards across all touchpoints while maintaining a strong client-ready workplace culture.

Qualifications

• Relevant experience in workplace services, facilities coordination, or office administration within a professional services or corporate environment.
• Demonstrated track record of team leadership, mentoring, or delegating work to junior staff members.
• Practical knowledge of end-to-end office operations, corporate facilities management, and high-touch hospitality.
• Strong organisational and time-management skills, with a proven ability to manage multiple day-to-day priorities, solve problems proactively, and reliably meet deadlines.
• Experience liaising with external suppliers, reviewing vendor performance against service standards, and handling invoice processing.
• Familiarity with modern workplace productivity software, video-conferencing systems, and basic IT/AV troubleshooting.
• Familiarity with WHS statutory regulations, risk prevention, and emergency response procedures.
• Predictable and consistent in-person office presence in our Sydney CBD office is essential for your work to provide direct operational coverage, mentor team members, and foster office community.
• Clear and professional verbal and written communication skills with the poise to interact with senior leadership and external guests.

Responsibilities

• Provide end-to-end operational coordination for the Sydney office.
• Lead on-the-ground support teams and act as a subject matter expert across critical office services workstreams.
• Mentor junior Office Services team members and foster an inclusive, high-performing environment.
• Cultivate trusted partnerships with external vendors and service providers to deliver premium service standards across touchpoints.
• Collaborate with local office leadership and cross-functional teams including IT, Real Estate, Finance, and People/HR.

Skills

Team leadership

Mentoring

Facilities coordination

Office administration

Vendor liaison

IT/AV troubleshooting

WH&S compliance

Communication

Tools

Video conferencing systems

Productivity software

Job description

McKinsey & Company in Sydney is seeking an experienced Office Services professional for a 14‑month contract to ensure flawless day-to-day operation, functionality, and professional presentation of our office environment.

You will lead on-the-ground support teams, mentor junior colleagues, and collaborate with IT, Real Estate, Finance, and People/HR to deliver premium service standards across all touchpoints while maintaining a strong client-ready workplace culture.