Senior Support Worker | Homelessness | Permanent Part Time

Dignity Ltd; Canterbury-Bankstown; On-site; AUD 26,000 - 36,000; Part time

Benefits offered by this job

Above award rates

Salary packaging

Permanent part-time role

Afternoon shifts 1pm-5pm

Supportive team

Dignity values

Job summary

Dignity Ltd is hiring a Senior Support Worker for a Temporary Accommodation site in Carramar. This permanent part-time role (20 hours) runs 1pm–5pm, Monday to Friday.

You will lead a team of Support Workers, support guests experiencing homelessness, and help with accommodation processes and essential daily tasks. The role requires at least 2 years of leadership experience, knowledge of the homelessness sector, and certifications such as Working with Children Check and DV Aware.

Qualifications

• Experience leading teams in challenging environments.
• Strong knowledge of housing and homelessness sector.
• Excellent verbal and written communication skills.
• Good time management and problem-solving abilities.
• Ability to maintain professional boundaries and ensure guest safety.

Responsibilities

• Provide day-to-day supervision to Support Workers.
• Assist management with training, feedback and performance.
• Contribute to quality improvements for staff and guests.
• Monitor guest safety and wellbeing; manage reports.
• Ensure WHS documentation is completed promptly.
• Assist guests to find suitable accommodation and complete rental paperwork.
• Maintain cleanliness and replenish supplies; manage records and admin tasks.

Skills

Team leadership

Housing/homelessness knowledge

Communication

Time management

Problem solving

Education

Working with Children Check

DV Aware Certification

Job description

Senior Support Worker | Homelessness | Permanent Part Time

Exciting opportunity for a Senior Support Worker to lead a team at a Temporary Accommodation site in Carramar.

Bring your supervisory skills and dedication to supporting individuals and families who are experiencing, or at risk of homelessness. We are a charity with a different perspective. By keeping people, families and community at the heart of everything we do, and providing essential services, we walk alongside people on their journey back 'home'. Our mission is to empower people with Dignity and prevent, respond to, and end homelessness.

What's in it for you

• Above award rates
• Salary packaging to increase your take-home pay
• Permanent part-time role (20 hours)
• Afternoon shifts 1pm-5pm, Monday to Friday
• Supportive, passionate team
• Empower peoplewho are experiencing homelessness

Responsibilities

• Act as a Team Leader and provide day-to-day supervision to Support Workers under management direction
• Support the management team with operational training, feedback and Support Worker performance
• Commit to continuous quality improvement to ensure ongoing well-being for staff and guests
• Monitor guest safety and well-being include MRG and ROSH reports
• Ensure WHS documentation is completed in a timely manner
• In conjunction with Support Workers:
• Assist our guests to find suitable accommodation
• Assist guests to complete private rental applications and other documentation
• Ensure a continuous high level of cleanliness including cleaning bathrooms, floors, and kitchen daily, and changing bed linen
• Monitor food, care packs, and supplies, and replenish as necessary via our Distribution Centre
• Complete intake forms and other administration tasks as directed
• Update database and maintain records

What you'll need

• A minimum of 2 years' experience in similar role, leading teams in challenging situations
• Strong knowledge of the Housing and Homelessness sector
• Current employment Working with Children Check
• DV Aware Certification or willingness to obtain
• Sound computer literacy
• Excellent verbal and written communication
• Time management, problem-solving skills, and initiative
• Personal maturity, common sense, and self-awareness
• Proven capacity to manage professional boundaries
• An eye for detail and ability to clean to Dignity standards
• Able to listen respectfully to our guests
• The capacity to work with dignity at all times
• Current Drivers Licence and own vehicle

Location: Carramar

Position: Permanent Part Time | 1pm to 5pm | Monday to Friday

For more information about Dignity visit our website www.dignity.org.au or Facebook https://www.facebook.com/dignityltd/

Dignity is a registered charity with the Australian Charities and Not-for-profits Commission.

We are an EEO employer and value the diversity of our people. Dignityis committed to being a Child Safe organisation.

Please note that only suitably experienced applicants meeting the above criteria will be contacted.

We thank you for your interest in working with Dignity.