Support Worker Home Care - Casual

Sacred Heart Mission; Saint Kilda Junction; On-site; AUD 47,000 - 56,000; Part time

Job summary

Sacred Heart Mission is seeking a casual Support Worker Home Care to assist clients in their own homes across the Northern Metro area, helping them stay independent and engaged in daily life.

You will provide personal care, shopping, transport to appointments, and meaningful social interaction, while completing progress notes and escalating care needs to Coordinators and Case Managers. A Certificate III in Aged Care or similar, a valid driver's license, and relevant experience are required.

Qualifications

• Certificate III in Aged Care or Individual Support (Ageing).
• Current Driver's Licence with reliable registered car and comprehensive motor vehicle insurance.
• Experience in aged care or support services.

Responsibilities

• Help clients within their homes to maintain independence.
• Assist with day-to-day activities and improve quality of life.
• Support clients with personal care, shopping, transport to appointments or a stroll in the park.
• Help clients meet care needs and attend medical appointments.
• Complete progress notes at end of each shift.
• Escalate care needs to Coordinators and Case Managers.

Education

Certificate III in Aged Care or Individual Support (Ageing)

Job description

Sacred Heart Mission is a community of dedicated people working together to end homelessness, deep disadvantage and social exclusion. Our strength lies in our shared purpose and values. We welcome individuality and support each other to bring our best and whole selves to the work we do each day.

Join us in making a meaningful difference in a fun and friendly organisation with a big heart.

This is your opportunity to assist people from diverse backgrounds to live the best and most independent life they can. As a qualified casual Support Worker Home Care, your main responsibility will be to help our clients within their homes to maintain a level of independence while assisting them with day‑to‑day activities and improving upon their quality of life.

While you may be working over a wide area across the Northern Metro area; a typical day would look like:

• Supporting our clients to be independent.
• Supporting our clients to maintain a clean and safe home environment.
• Providing meaningful social interaction.
• Assisting clients with personal care, shopping, travel to appointments or simply a stroll in the park.
• Supporting clients to meet care needs and attend medical appointments.
• Completing progress notes for each client at the end of each shift.
• Ensuring that escalation of care needs is reported to Coordinators and Case Managers.

A high level of empathy and understanding for people from a variety of backgrounds will be a key to your success. Our ideal candidates will be comfortable handling complex behaviors, with the resilience and skills needed to respond appropriately to any situation.

The successful candidate will have:

• Certificate III in Aged Care or Individual Support (Ageing).
• A current Driver's License, a reliable registered car, with comprehensive motor vehicle insurance.
• Experience working within the aged care or support services sector.
• Ability to adapt to clients' needs effectively and while inclusive of client voice.
• Good interpersonal skills, communication and willingness to address and work through challenges of clients.

Your future workplace

Sacred Heart Mission is a community of dedicated people working together to end homelessness, deep disadvantage and social exclusion. Our strength lies in our shared purpose and values. We welcome individuality and support each other to bring our best and whole selves to the work we do each day.

Join us in making a meaningful difference in a fun and friendly organisation with a big heart.

Your day-to-day

This is your opportunity to assist people from diverse backgrounds to live the best and most independent life they can. As a qualified casual Support Worker Home Care, your main responsibility will be to help our clients within their homes to maintain a level of independence while assisting them with day‑to‑day activities and improving upon their quality of life.

While you may be working over a wide area across the Northern Metro area; a typical day would look like:

• Supporting our clients to be independent.
• Supporting our clients to maintain a clean and safe home environment.
• Providing meaningful social interaction.
• Assisting clients with personal care, shopping, travel to appointments or simply a stroll in the park.
• Supporting clients to meet care needs and attend medical appointments.
• Completing progress notes for each client at the end of each shift.
• Ensuring that escalation of care needs is reported to Coordinators and Case Managers.

We're looking for

A high level of empathy and understanding for people from a variety of backgrounds will be a key to your success. Our ideal candidates will be comfortable handling complex behaviors, with the resilience and skills needed to respond appropriately to any situation.

The successful candidate will have:

• Certificate III in Aged Care or Individual Support (Ageing).
• A current Driver's License, a reliable registered car, with comprehensive motor vehicle insurance.
• Experience working within the aged care or support services sector.
• Ability to adapt to clients' needs effectively and while inclusive of client voice.
• Good interpersonal skills, communication and willingness to address and work through challenges of clients.

You can look forward to

• $37.29 per hour (plus 25% casual loading!).
• Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 pre‑tax.
• Access to the Portable Long Service Benefits Scheme.
• In house training and excellent career development opportunities.
• Reimbursement per kilometre for travel in your own vehicle.
• 1 on 1 supervision and other various practice development and support both internal and external.

Come and work with us

For more information about the role, contact Elizabeth Kitchin, Manager Sacred Heart Local via email at ********@sacredheartmission.org

Closing Date for applications: 11.59pm, Wednesday 14th October 2026

*Shortlisting for this position will commence immediately, and the position may close earlier than stated if we have found suitable candidates.

SHM is committed to equal employment opportunities for all people regardless of age, gender, cultural background, disability, or sexual orientation. We recognise the strength and value in diversity, and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.

All appointments are subject to Police Checks and certain roles require additional pre‑screening or evidence of COVID‑19 vaccination as outlined in the position description.