Senior Support Worker | Homelessness | Permanent Part Time

Dignity Ltd; Campbelltown; On-site; AUD 23,000 - 35,000; Part time

Benefits offered by this job

Above award rates

Salary packaging

Job summary

Dignity Ltd is seeking a Senior Support Worker to lead a team at a Temporary Accommodation site in Campbelltown. This permanent part-time role is a job-share with cross-over, offering above-award rates and salary packaging to increase take-home pay.

You will supervise Support Workers, assist guests with housing applications, and maintain safe, clean facilities while supporting guests toward stable accommodation. 15 hours per week, 12pm–5pm, Mon–Wed.

Qualifications

• Minimum 2 years’ experience leading teams in challenging situations.
• Strong knowledge of the Housing and Homelessness sector.
• Working with Children Check required.
• DV Aware Certification or willingness to obtain.
• Excellent verbal and written communication.
• Time management, problem-solving, and initiative.
• Personal maturity, common sense, and self-awareness.
• Ability to clean to Dignity standards and maintain hygiene.
• Current Driver's Licence and own vehicle.

Responsibilities

• Lead a team at a Temporary Accommodation site and provide day-to-day supervision.
• Assist guests to find suitable accommodation and complete private rental applications.
• Monitor guest wellbeing and safety, and manage incidents.
• Support management with operational training and performance feedback.
• Ensure WHS documentation is completed in a timely manner.
• Maintain cleanliness and replenishment of supplies and facilities.
• Update database and maintain records.

Skills

Team leadership

Communication

Problem-solving

Time management

Attention to detail

Tools

General computer literacy

Job description

Senior Support Worker | Homelessness | Permanent Part Time

Exciting opportunity for a Senior Support Worker to lead a team at a Temporary Accommodation site in Campbelltown. This is a job-share role with one day of cross-over with a second Senior Support Worker.

Bring your supervisory skills and dedication to supporting individuals and families who are experiencing, or at risk of homelessness. We are a charity with a different perspective. By keeping people, families and community at the heart of everything we do, and providing essential services, we walk alongside people on their journey back 'home'. Our mission is to empower people with Dignity and prevent, respond to, and end homelessness.

What's in it for you

Above award rates

Salary packaging to increase your take-home pay

Afternoon shifts 12pm-5pm, Monday, Tuesday, Wednesday

Supportive, passionate team

Empower peoplewho are experiencing homelessness

Act as a Team Leader and provide day-to-day supervision to Support Workers under management direction

Support the management team with operational training, feedback and Support Worker performance

Commit to continuous quality improvement to ensure ongoing well-being for staff and guests

Monitor guest safety and well-being including MRG and ROSH reports

Ensure WHS documentation is completed in a timely manner

In conjunction with Support Workers:

Assist our guests to find suitable accommodation

Assist guests to complete private rental applications and other documentation

Ensure a continuous high level of cleanliness including cleaning bathrooms, floors, and kitchen daily, and changing bed linen

Monitor food, care packs, and supplies, and replenish as necessary via our Distribution Centre

Complete intake forms and other administration tasks as directed

Update database and maintain records

What you'll need

A minimum of 2 years' experience in similar role, leading teams in challenging situations

Strong knowledge of the Housing and Homelessness sector

Current employment Working with Children Check

DV Aware Certification or willingness to obtain

Sound computer literacy

Excellent verbal and written communication

Time management, problem-solving skills, and initiative

Personal maturity, common sense, and self-awareness

Proven capacity to manage professional boundaries

An eye for detail and ability to clean to Dignity standards

Able to listen respectfully to our guests

The capacity to work with dignity at all times

Current Drivers Licence and own vehicle

Location: Campbelltown

Position: Permanent Part Time | 12pm to 5pm | Monday, Tuesday, Wednesday (15 hours per week)

For more information about Dignity visit our website www.dignity.org.au or Facebook https://www.facebook.com/dignityltd/

Dignity is a registered charity with the Australian Charities and Not-for-profits Commission.

We are an EEO employer and value the diversity of our people. Dignityis committed to being a Child Safe organisation.

Please note that only suitably experienced applicants meeting the above criteria will be contacted.

We thank you for your interest in working with Dignity.