Senior SME Division Lead & Account Manager - Remote

Clarity Partners; Western Australia; Remote; AUD 135,000 - 165,000; Full time

Benefits offered by this job

WFH options

Bonus potential

Competitive salary

Job summary

Clarity Partners is seeking an experienced SME Division Lead & Senior Account Manager to join its insurance brokerage with over 30 years in the industry. You will oversee a portfolio of 600+ SME clients valued at about $1.5 million and lead a dedicated team of 4-5 staff across local and offshore operations.

This senior role blends strategic oversight with hands-on broking expertise, driving client relationships, portfolio performance and growth opportunities while ensuring high standards of

Qualifications

• Minimum 5 years' experience within the general insurance broking industry.
• At least 2 years' experience in a similar senior Account Management, Team Leadership or Broking Management position.
• Strong technical knowledge of insurance products, policies and the broking market.
• Demonstrated experience managing SME portfolios and complex client relationships.
• Previous experience leading, mentoring or overseeing a support team.
• A commercial mindset with the confidence to identify and pursue new business opportunities.
• Strong communication, negotiation and relationship management skills.
• Excellent organisational skills and the ability to manage competing priorities.
• Experience with Winbeat and/or Insight would be highly regarded.

Responsibilities

• Lead and oversee the SME broking division, ensuring effective day-to-day operations and service delivery.
• Manage and maintain a substantial portfolio of 600+ SME clients, valued at approximately $1.5 million.
• Lead, mentor and support a team of 4-5 support staff across local and offshore operations.
• Oversee portfolio performance, client retention and ongoing relationship management.
• Provide expert insurance advice and maintain strong product knowledge across relevant general insurance products.
• Support complex client requirements, renewals, policy placements and negotiations with insurers.
• Identify opportunities for portfolio growth, cross-selling and new business development.
• Ensure operational efficiency through effective delegation and utilisation of administrative support.
• Maintain high standards of compliance, accuracy and client service across the division.

Skills

Team leadership

Client relationships

Insurance product knowledge

Negotiation

Strategic oversight

Tools

Winbeat

Insight

Job description

Clarity Partners is seeking an experienced SME Division Lead & Senior Account Manager to join its insurance brokerage with over 30 years in the industry. You will oversee a portfolio of 600+ SME clients valued at about $1.5 million and lead a dedicated team of 4-5 staff across local and offshore operations.

This senior role blends strategic oversight with hands-on broking expertise, driving client relationships, portfolio performance and growth opportunities while ensuring high standards of