Senior ServiceNow Solutions Designer — PSDS & AI

Xpt Software Australia Pty

Canberra

On-site

AUD 150,000 - 190,000

Full time

6 days ago

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Job summary

Xpt Software Australia Pty is seeking a Senior ServiceNow Technical Consultant / Solution Designer in Canberra to lead PSDS case management, document management, eSignature, and AI-enabled portal initiatives. The role requires strong hands-on ServiceNow development, solution design, and client-facing workshops to articulate OOTB-first solutions and appropriate integrations or extensions.

The candidate will design end-to-end PSDS solutions, document key decisions, and drive architecture

Qualifications

Senior ServiceNow professional with hands-on development and design skills.
Ability to document decisions, architect PSDS, Case Management, and eSignature solutions.
Experience leading client discussions and workshops on ServiceNow platforms.
Knowledge of PSDS data models and PSDS/Configurable Workspace experiences.

Responsibilities

Lead technical and functional discussions with client stakeholders for ServiceNow capabilities.
Translate business problems into ServiceNow solutions.
Demonstrate OOTB functionality and discuss configuration vs extension options.
Produce solution design docs, high-level and detailed designs, and architecture diagrams.