Senior ServiceNow Platform Engineer — Enterprise Impact

Paxus; Adelaide; On-site; AUD 130,000 - 180,000; Full time

Job summary

Paxus is seeking a Senior ServiceNow Developer to drive scalable, integrated solutions in enterprise service management. You will optimize ServiceNow platforms, develop ITSM/CSM/HRSD configurations and integrate with enterprise applications using REST/SOAP APIs, leveraging Flow Designer and IntegrationHub.

The role requires strong collaboration with technical teams and stakeholders across large organisations, with a focus on security, data models and enterprise authentication.

Qualifications

• Minimum five years' experience in ServiceNow development, administration or platform engineering.
• Proven expertise configuring, developing and supporting ServiceNow modules including IT Service Management, Customer Service Management, HR Service Delivery, CMDB, Hardware Asset Management, Software Asset Management and Contract Management.
• Solid track record developing and configuring ServiceNow capabilities such as Business Rules, Client Scripts, UI Actions, UI Policies, Flow Designer, Workflow Automation, Catalog Items, Record Producers and Knowledge Management.
• Deep understanding of ServiceNow platform architecture, data models and security principles.
• Experience integrating ServiceNow with enterprise applications using REST and SOAP APIs, IntegrationHub, middleware and third-party platforms.
• Knowledge of Microsoft Azure services, cloud infrastructure, identity management and enterprise authentication mechanisms.
• Demonstrated ability to operate within large, complex enterprise environments with multiple systems and stakeholder groups.

Responsibilities

• Develop and configure ServiceNow capabilities including ITSM, CSM, HRSD, CMDB, HAM, SAM and CM.
• Integrate ServiceNow with enterprise apps using REST/SOAP APIs and IntegrationHub.
• Document technical designs, architecture and operational procedures.
• Collaborate with vendors and stakeholders across large organisations.

Skills

ServiceNow development

Platform engineering

REST & SOAP API integration

Azure cloud

Stakeholder engagement

Education

ServiceNow Administrator Certification or higher

ITIL Practitioner Certification or higher

Postgraduate qualifications

Equivalent combination of experience, education and training

Tools

IntegrationHub

Flow Designer

Knowledge Management

Azure

Job description

Paxus is seeking a Senior ServiceNow Developer to drive scalable, integrated solutions in enterprise service management. You will optimize ServiceNow platforms, develop ITSM/CSM/HRSD configurations and integrate with enterprise applications using REST/SOAP APIs, leveraging Flow Designer and IntegrationHub.

The role requires strong collaboration with technical teams and stakeholders across large organisations, with a focus on security, data models and enterprise authentication.