Senior ServiceNow Platform Architect: Enterprise Workflows

Atturra Limited; City of Brisbane; On-site; AUD 140,000 - 210,000; Full time

Benefits offered by this job

Employee benefits, recognition, and a웰

Career growth via succession planning,

Professional development support

Mental health support

Parental leave and family support

Employee referral program

Job summary

Atturra Limited is seeking an experienced ServiceNow Platform Architect to lead architecture across the ServiceNow landscape, combining senior design authority with hands‑on delivery. The role focuses on scalable, secure solutions that extend beyond ITSM into enterprise workflows, with strong governance and stakeholder engagement.

You will guide architectural decisions, drive best practices, and contribute to pre‑sales effort while mentoring consultants and developers.

Qualifications

• ServiceNow Certified Technical Architect (CTA) is mandatory.
• Experience delivering end‑to‑end ServiceNow architectures across multiple modules and integrations.
• Ability to lead requirements and co‑design workshops with business and technical stakeholders.

Responsibilities

• Act as the technical design authority for ServiceNow implementations, owning end‑to‑end solution architecture including platform security.
• Design scalable, secure, and maintainable solutions aligned to ServiceNow best practices and roadmaps.
• Own architectural decisions across integrations, CMDB, security, access controls, performance and scalability.
• Contribute to hands‑on delivery balancing architecture leadership with implementation work.
• Lead enterprise workflow design spanning business and technology domains.
• Support pre‑sales with technical inputs, proposals, and customer presentations.

Skills

ServiceNow

Architectural thinking

Pre-sales solutioning

Leadership/mentoring

Security design

Tools

NowCreate

CTA knowledge

Job description

Atturra Limited is seeking an experienced ServiceNow Platform Architect to lead architecture across the ServiceNow landscape, combining senior design authority with hands‑on delivery. The role focuses on scalable, secure solutions that extend beyond ITSM into enterprise workflows, with strong governance and stakeholder engagement.

You will guide architectural decisions, drive best practices, and contribute to pre‑sales effort while mentoring consultants and developers.