Senior ServiceNow Platform Engineer: AI & Automation Leader

Westpac Group; Sydney; Hybrid; AUD 150,000 - 190,000; Full time

Job summary

Westpac Group is seeking a Principal ServiceNow Platform Engineer to lead the ServiceNow platform with 7+ years of experience. You will define standards, solve complex challenges and mentor engineers as the platform evolves, collaborating with architects, product owners and stakeholders.

This permanent, hybrid role focuses on AI, automation and emerging technologies to enhance platform capabilities and adoption.

Join a team committed to delivering solid banking technology and career growth.

Qualifications

• 7+ years of ServiceNow experience and enterprise-scale design.
• Strong JavaScript, scripting, APIs, integrations and automation.
• Ability to define engineering standards, patterns and best practices.
• Experience providing technical leadership and mentoring engineers.
• Experience leading complex technical initiatives and delivering outcomes.
• Knowledge of platform architecture, security, performance and governance.
• Experience with AI, automation and emerging technologies.
• Strong collaboration and stakeholder engagement skills.
• Strong analytical and problem-solving skills.

Skills

ServiceNow expertise

Enterprise-scale design

JavaScript & APIs

Engineering standards

Technical leadership

Mentoring engineers

Platform architecture & governance

AI & automation awareness

Stakeholder engagement

Analytical problem-solving

Tools

ServiceNow

JavaScript

Job description

Westpac Group is seeking a Principal ServiceNow Platform Engineer to lead the ServiceNow platform with 7+ years of experience. You will define standards, solve complex challenges and mentor engineers as the platform evolves, collaborating with architects, product owners and stakeholders.

This permanent, hybrid role focuses on AI, automation and emerging technologies to enhance platform capabilities and adoption.

Join a team committed to delivering solid banking technology and career growth.