Senior ServiceNow Platform Engineer - AI & Automation

Westpac; Sydney; Hybrid; AUD 150,000 - 190,000; Full time

Job summary

Westpac is seeking a Principal ServiceNow Platform Engineer to join as a senior technical leader for the ServiceNow platform. You will bring 7+ years of ServiceNow experience, set engineering direction, define standards and mentor engineers while guiding how the platform evolves to meet business needs.

You will collaborate with engineers, architects, product owners and stakeholders to improve platform capabilities, support adoption of AI, automation and emerging technologies, and ensure

Qualifications

• 7+ years of ServiceNow experience.
• Experience designing enterprise-scale ServiceNow solutions.
• Strong JS, scripting, APIs, integrations and automation skills.
• Ability to lead and mentor engineers and set standards.
• Knowledge of platform architecture, security and governance.

Responsibilities

• Define engineering direction and standards for the ServiceNow platform.
• Mentor engineers and guide platform evolution.
• Collaborate with architects, product owners and stakeholders to enhance platform capabilities.
• Drive AI and automation initiatives on the platform.

Skills

ServiceNow knowledge

Enterprise-scale design

JavaScript & APIs

Engineering standards

Technical leadership

Mentoring engineers

Platform evolution

Architecture & governance

AI & automation

Collaboration & communication

Analytical problem-solving

Job description

Westpac is seeking a Principal ServiceNow Platform Engineer to join as a senior technical leader for the ServiceNow platform. You will bring 7+ years of ServiceNow experience, set engineering direction, define standards and mentor engineers while guiding how the platform evolves to meet business needs.

You will collaborate with engineers, architects, product owners and stakeholders to improve platform capabilities, support adoption of AI, automation and emerging technologies, and ensure