Senior ServiceNow Lead Architect (Hybrid | Travel Perks)

Virgin Australia Group; Brisbane; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Discounted flights

Hybrid work style

Travel and lifestyle discounts

Wellbeing program

Dress for Your Day

Job summary

Virgin Australia Group is seeking a Lead Architect – ServiceNow to steer technical direction for our core enterprise workflow platform within the Infrastructure & Cloud division. You will assess, design and guide ServiceNow solutions across the business, working across engineering, security, product and vendors.

You will translate complex technical options into clear business recommendations, set engineering standards and ensure production readiness, while staying close to the technology with

Qualifications

• Five+ years of senior ServiceNow experience with design/architecture responsibility.
• Deep technical knowledge of ServiceNow is essential.
• Experience with Atlassian Jira and Confluence is highly regarded.
• Strong software/platform engineering fundamentals across design, testing, security and reliability.

Responsibilities

• Provide technical leadership and design oversight across our ServiceNow environment and Atlassian ecosystem.
• Produce detailed technical designs and guide implementation from design through build, testing, deployment and support.
• Establish and champion strong engineering practices across testing, documentation, automation and maintainability.
• Identify and manage technical debt, platform risks and operational constraints.
• Partner with internal teams and vendors to resolve complex technical issues and remove delivery blockers.

Skills

ServiceNow expertise

Solution design

Architecture leadership

Jira & Confluence

Engineering fundamentals

Stakeholder negotiation

Tools

Jira

Confluence

Atlassian suite

Job description

Virgin Australia Group is seeking a Lead Architect – ServiceNow to steer technical direction for our core enterprise workflow platform within the Infrastructure & Cloud division. You will assess, design and guide ServiceNow solutions across the business, working across engineering, security, product and vendors.

You will translate complex technical options into clear business recommendations, set engineering standards and ensure production readiness, while staying close to the technology with