Senior ServiceNow Technical Lead - Hybrid Architecture

Virgin Australia; Brisbane; Híbrido; AUD 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted flights

Hybrid work model

Wellbeing app

Dress for Your Day

Descripción de la vacante

Virgin Australia is seeking a Senior ServiceNow Architect/Technical Lead to join our IT Infrastructure & Cloud team in a hybrid Brisbane or Sydney setup. You’ll be the technical authority for our ServiceNow platform, shaping design, integrations and production readiness.

You'll translate complex requirements into robust designs, guide implementation, and partner with security, product, and vendors. A strong ServiceNow background and Atlassian tool experience are highly valued.

Formación

• Five+ years of ServiceNow experience with design/architecture responsibility.
• Strong knowledge of ServiceNow platform and modules.
• Experience with Jira/Confluence preferred.
• Ability to translate tech concepts for non-tech stakeholders.

Responsabilidades

• Provide technical leadership across ServiceNow architecture and delivery.
• Design and guide implementation from design to production.
• Assess solutions and drive engineering standards for the platform.
• Collaborate with vendors and internal teams to resolve complex issues.

Conocimientos

ServiceNow expert

Architecture design

Stakeholder communication

Problem solving

Leadership

Herramientas

Jira

Confluence

Descripción del empleo

Virgin Australia is seeking a Senior ServiceNow Architect/Technical Lead to join our IT Infrastructure & Cloud team in a hybrid Brisbane or Sydney setup. You’ll be the technical authority for our ServiceNow platform, shaping design, integrations and production readiness.

You'll translate complex requirements into robust designs, guide implementation, and partner with security, product, and vendors. A strong ServiceNow background and Atlassian tool experience are highly valued.