ServiceNow Solution Architect — Hybrid, Growth & Incentives

Suncorp; Sydney; Hybrid; AUD 150,000 - 230,000; Full time

Benefits offered by this job

Hybrid working

20 weeks paid parental leave

Career development

Shine platform perks

Employee wellbeing support

Volunteer leave

Job summary

Suncorp is seeking a ServiceNow Solution Architect to define the technical architecture and implementation strategy for an enterprise-wide platform. The role establishes governance, standards and an operating model for secure, scalable and maintainable solutions, balancing configuration, code and integrations for long-term platform value.

Responsibilities include designing architecture standards, evaluating designs against platform capabilities, and ensuring health across performance, security

Qualifications

• 5+ years of extensive ServiceNow development experience.
• 2+ years of ServiceNow solution design and architecture exposure.
• Experience designing APIs, middleware integrations, workflows, data models and secure platform solutions.
• Practical knowledge of ServiceNow architecture, configuration, coding standards and platform constraints.
• Experience providing technical evaluation of demands against ServiceNow platform architecture, platform capabilities, and best practices.
• Strong communication and stakeholder management skills across technical teams, business teams, delivery partners and vendors.

Responsibilities

• Define ServiceNow architecture standards, governance processes and implementation practices.
• Assess solution designs against platform capabilities, security requirements and ServiceNow best practices.
• Design scalable data models, workflows, integrations, configurations and custom solutions.
• Guide platform development, coding standards, prototyping and remediation of technical issues.
• Evaluate platform health across performance, usability, scalability, security and upgradability using ServiceNow HealthScan.
• Maintain clear solution designs, technical specifications, data models and architectural diagrams.

Skills

ServiceNow development

Solution architecture

API design

Middleware integrations

Data modeling

Security governance

Stakeholder management

Tools

ServiceNow Platform

API design

Middleware tools

Job description

Suncorp is seeking a ServiceNow Solution Architect to define the technical architecture and implementation strategy for an enterprise-wide platform. The role establishes governance, standards and an operating model for secure, scalable and maintainable solutions, balancing configuration, code and integrations for long-term platform value.

Responsibilities include designing architecture standards, evaluating designs against platform capabilities, and ensuring health across performance, security