Senior ServiceNow Architect - Remote Leadership & Design

KYIROV; Australia; Remote; AUD 120,000 - 180,000; Full time

Job summary

Axiom Technologies is seeking a ServiceNow Architect to provide technical design and architectural leadership across multiple teams. You will evaluate requirements, diagram architectures, and set standards to improve efficiency, security, and reliability on ServiceNow platforms.

The role requires 3+ years as an Architect or Solutions lead on ServiceNow projects and 5–7 years developing on the ServiceNow platform, with Agile experience in a virtual environment. Remote work eligible in Australia.

Qualifications

• At least 3 years of experience as an Architect or Solutions lead on ServiceNow Implementations projects.
• 5–7 years developing on ServiceNow including customization of core apps: Portal, Case, Incident, Problem, Change, Service Catalog, Knowledge Management.
• ITIL familiarity is required; ITIL Foundations certification preferred.
• Strong interpersonal and customer-facing skills; ability to work across cultures.
• Experience with Agile teams, methodologies, and tools in a virtual environment.

Responsibilities

• Provide technical design and architectural leadership to one or more teams and projects.
• Evaluate requirements to determine software, integration technologies, and patterns to meet objectives.
• Document and diagram solution architectures and communicate best practices to teams.
• Develop standards, reference architectures, and technology roadmaps; drive tool/service selections.
• Lead technology research, evaluations, and proofs of concepts; participate in RFPs and client contracts.

Skills

ServiceNow

Architect

Solutions lead

Agile

Knowledge Management

Portal customization

Incident management

Education

ITIL Foundations certification

Job description

Axiom Technologies is seeking a ServiceNow Architect to provide technical design and architectural leadership across multiple teams. You will evaluate requirements, diagram architectures, and set standards to improve efficiency, security, and reliability on ServiceNow platforms.

The role requires 3+ years as an Architect or Solutions lead on ServiceNow projects and 5–7 years developing on the ServiceNow platform, with Agile experience in a virtual environment. Remote work eligible in Australia.