Senior Service & Scheduling Coordinator

Rear Vision Systems Qld; City of Brisbane; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

5 weeks annual leave

Regular team events

Superannuation included

Job summary

Rear Vision Systems QLD is seeking an experienced Administration and Service Coordinator to join our team. You will schedule field technician jobs, support technicians, manage the administration that keeps work moving, and assist the General Manager. This is an experienced-hire role with a strong emphasis on accuracy.

You will handle quotes, orders, and invoicing in Xero, respond promptly to inquiries, and help maintain a friendly, close-knit team with regular events as the business grows.

Qualifications

• Proven experience coordinating job schedules or field bookings.
• Genuine attention to detail; bookings and records must be accurate.
• Comfort with phone communication and professional writing.
• Experience with invoicing/quoting software such as Xero.

Responsibilities

• Coordinate and schedule field technician jobs, align with customer needs, and keep everyone informed as plans change.
• Prepare and send customer quotes, process orders, and invoice completed jobs using Xero.
• Respond to customer calls, emails, and web enquiries promptly and professionally.
• Pick up the phone to clarify details or resolve issues when a quick call is better than email.
• Support the General Manager with inbox management, meeting coordination, and day-to-day administration.
• Manage stock orders and coordinate servicing and maintenance for company vehicles.

Skills

Scheduling coordination

Attention to detail

Phone communication

Written communication

Xero experience

Tools

Xero

Job description

Rear Vision Systems QLD is seeking an experienced Administration and Service Coordinator to join our team. You will schedule field technician jobs, support technicians, manage the administration that keeps work moving, and assist the General Manager. This is an experienced-hire role with a strong emphasis on accuracy.

You will handle quotes, orders, and invoicing in Xero, respond promptly to inquiries, and help maintain a friendly, close-knit team with regular events as the business grows.