Senior Service Manager - Machinery Ops & People Leader (Dubbo)

Teamrecruit; Dubbo; On-site; AUD 130,000 - 150,000; Full time

Benefits offered by this job

Fully serviced company vehicle

Laptop

Mobile phone

Annual bonus

Job summary

Teamrecruit in Dubbo is seeking an experienced Service Manager to lead a 35‑person service department. You will drive high‑level leadership, delegate through Foremen, and champion efficiency, customer satisfaction, and apprentice development while maintaining disciplined commercial management.

Ideal candidates have strong leadership, with a background in heavy machinery or agriculture, and a track record in mentoring technicians and apprentices.

Qualifications

• Experience leading service operations and teams.
• Strong commercial management and budgeting experience.
• Experience in heavy machinery/agricultural machinery sectors is advantageous.

Responsibilities

• Directing workshop operations, scheduling, and workflow across the service department
• Leading, mentoring, and holding Foremen accountable to ensure productivity, labour targets, and safety standards are achieved
• Mentoring and supporting the professional development of a large technician and apprentice workforce
• Managing department budgets, labour sales, work-in-progress (WIP), and customer satisfaction targets
• Driving continuous improvement in workshop processes, warranty claims, and job quality control

Skills

Leadership

Mentoring

Apprentice development

Commercial awareness

Job description

Teamrecruit in Dubbo is seeking an experienced Service Manager to lead a 35‑person service department. You will drive high‑level leadership, delegate through Foremen, and champion efficiency, customer satisfaction, and apprentice development while maintaining disciplined commercial management.

Ideal candidates have strong leadership, with a background in heavy machinery or agriculture, and a track record in mentoring technicians and apprentices.