Senior Service Delivery Manager, Infrastructure & Vendor Governance

Bureau of Meteorology; South Australia; On-site; AUD 135,402 - 152,073; Full time

Benefits offered by this job

15.4% superannuation

Job summary

A national weather service organization in Australia is seeking an experienced Service Delivery Manager to oversee the reliable and cost-effective delivery of critical infrastructure services. The ideal candidate will have deep experience in vendor management and contract accountability, exceptional leadership capabilities, and a focus on service excellence. This role involves significant responsibility for the Bureau’s national operations and weather intelligence systems, located in Melbourne or other capital city offices.

Qualifications

• Deep experience in infrastructure operations and vendor management required.
• Strong focus on contract accountability and stakeholder engagement.
• Exceptional communication and analytical capabilities are essential.

Responsibilities

• Oversee major managed services contract in the infrastructure support domain.
• Lead contract governance and performance management.
• Ensure reliable and cost-effective delivery of infrastructure services.

Skills

Service excellence

Risk mitigation

Vendor management

Communication

Analytical skills

Leadership

Job description

A national weather service organization in Australia is seeking an experienced Service Delivery Manager to oversee the reliable and cost-effective delivery of critical infrastructure services. The ideal candidate will have deep experience in vendor management and contract accountability, exceptional leadership capabilities, and a focus on service excellence. This role involves significant responsibility for the Bureau’s national operations and weather intelligence systems, located in Melbourne or other capital city offices.