Senior School Receptionist & Admin Support

Ascham School; Sydney; On-site; AUD 34,000 - 44,000; Full time

Job summary

Ascham School in Edgecliff, Sydney, seeks a warm, professional receptionist for the Senior School. You will be the first point of contact for students, families, staff and visitors, managing enquiries and coordinating daily operations to ensure smooth day-to-day functions and strong community engagement.

The role requires excellent communication, a customer-focused approach, and the ability to handle confidential information with discretion.

Qualifications

• Warm, professional customer-focused approach; build relationships across the school.
• Excellent communication and customer service experience in reception/administrative role.
• Emotional intelligence for handling challenging situations; escalate when needed.
• Sound judgement, discretion and confidentiality with information.
• Strong organisational skills; manage competing priorities.
• Ability to work independently and in a team; proficient with technology.
• Current First Aid and CPR certificate and NSW Working with Children Check.

Responsibilities

• Provide a warm, professional and welcoming experience for students, families, staff, visitors and prospective families as the first point of contact for the Senior School.
• Manage daily reception operations, responding to enquiries by phone, email and in person.
• Support the smooth running of the school through the coordination of administrative processes, records, and school events.
• Provide First Aid support to students and liaise with the Ascham Health Centre, families and staff.
• Manage visitor access, contractor sign-in processes and reception-related compliance and safety.
• Work collaboratively with colleagues across all campuses to deliver outstanding service and administrative support to the school community.

Skills

Customer-focused

Excellent communication

Emotional intelligence

Discretion & confidentiality

Organisational skills

Administrative skills

Team player

First Aid (CPR)

NSW Working with Children Check

Tools

Microsoft Office

Job description

Ascham School in Edgecliff, Sydney, seeks a warm, professional receptionist for the Senior School. You will be the first point of contact for students, families, staff and visitors, managing enquiries and coordinating daily operations to ensure smooth day-to-day functions and strong community engagement.

The role requires excellent communication, a customer-focused approach, and the ability to handle confidential information with discretion.