Senior Salesforce Solutions Analyst: Data & Security

Transport for NSW; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work options

Job summary

Transport for NSW seeks an experienced Salesforce Administrator to translate stakeholder needs into scalable Salesforce solutions, covering objects, fields, flows, security and permissions. You will support end-to-end delivery from requirements and design through testing, implementation and ongoing support to achieve reliable, value-driven outcomes.

Join a team delivering business-aligned solutions in a safety‑critical environment.

Qualifications

• Strong hands-on experience administering and configuring Salesforce (objects, fields, flows, validation rules, profiles, permissions).
• Translate business requirements into effective Salesforce solutions with solid data and security knowledge.
• Engage stakeholders, run workshops, gather requirements, document user stories, and support UAT and releases.
• Excel in problem-solving, prioritisation, data management, automation, reporting and dashboards.

Responsibilities

• Translate business needs into clear Salesforce designs by partnering with stakeholders, leading workshops and documenting user stories.
• Configure and administer Salesforce to deliver scalable, user-friendly solutions aligned to standards.
• Support end-to-end delivery from requirements through deployment and post-go-live optimisation, including testing and change management.
• Ensure system stability and continuous improvement by troubleshooting issues, managing data and access controls, and identifying automation opportunities.

Skills

Salesforce administration

Stakeholder workshops

Requirements gathering

Automation and data quality

Tools

Salesforce (Sales Cloud) configuration

Job description

Transport for NSW seeks an experienced Salesforce Administrator to translate stakeholder needs into scalable Salesforce solutions, covering objects, fields, flows, security and permissions. You will support end-to-end delivery from requirements and design through testing, implementation and ongoing support to achieve reliable, value-driven outcomes.

Join a team delivering business-aligned solutions in a safety‑critical environment.