Salesforce Administrator — Hybrid, Impact & Automation

Australian Securities Exchange; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work options

Job summary

The Australian Securities Exchange (ASX) in Sydney is seeking an experienced Salesforce Administrator to join our Digital and Enterprise Technology team. You will be the primary contact for Salesforce support, help optimize our platform, and collaborate with business units to translate needs into practical Salesforce changes.

You will manage users, security, releases, and data quality, contributing to a reliable, compliant, and scalable technology foundation that supports ASX's mission and

Qualifications

• 3–5 years hands-on Salesforce administration in an enterprise environment.
• Strong knowledge across users, profiles, permission sets, roles, sharing, field-level security, and page layouts.
• Experience configuring Salesforce objects, flows, validation rules, reports, dashboards and list views.
• Experience supporting Salesforce release management, deployment coordination, testing and post-release validation.
• Working knowledge of Copado or similar DevOps/release management tools.
• Strong production support skills, including issue triage and stakeholder communication.
• Ability to engage confidently with business users and explain Salesforce behaviour clearly.
• Good understanding of data quality, privacy-aware data handling and governance controls.
• Salesforce Administrator Certification.

Responsibilities

• Be the primary go-to contact for Salesforce support across the business and Salesforce delivery team.
• Triage, investigate and resolve Salesforce issues, escalating to engineers, vendors or support teams where required.
• Manage Salesforce release activities including planning, deployment coordination, regression support, release communications and post-release validation.
• Support Copado release processes, metadata validation, deployment readiness and change governance.
• Configure and maintain Salesforce objects, fields, page layouts, record types, validation rules, flows, reports, dashboards and list views.
• Manage Salesforce users, personas, profiles, permission sets, roles, sharing access and field-level security.
• Partner with business users to understand issues, clarify requirements and translate needs into practical Salesforce changes.
• Support connected platforms including Temenos Journey Manager / Avoka, DocuSign, OwnBackup and archive-related services.
• Maintain platform hygiene, data quality, access controls and operational documentation.
• Support UAT, regression testing, sandbox refreshes, QA validation and release readiness activities.
• Create and maintain release notes, user guides, support documentation and knowledge articles.
• Identify recurring issues and improvement opportunities to simplify support and improve user experience.

Skills

Salesforce administration

User access management

Stakeholder communication

Troubleshooting

Release coordination

Education

Salesforce Administrator Certification

Salesforce Advanced Administrator Certification

Tools

Copado

Sales Cloud

Job description

The Australian Securities Exchange (ASX) in Sydney is seeking an experienced Salesforce Administrator to join our Digital and Enterprise Technology team. You will be the primary contact for Salesforce support, help optimize our platform, and collaborate with business units to translate needs into practical Salesforce changes.

You will manage users, security, releases, and data quality, contributing to a reliable, compliant, and scalable technology foundation that supports ASX's mission and