Enterprise Salesforce Administrator – Platform & Release Lead

ASX; Sydney; Hybrid; AUD 90,000 - 140,000; Full time

Job summary

ASX in Sydney is seeking a skilled Salesforce Administrator to join our Digital and Enterprise Technology team. You will be the primary go-to contact for Salesforce support, manage users, security, and releases, and partner with business users to translate needs into practical changes.

You’ll configure objects, fields, validation rules, reports, dashboards and collaborate on Copado release processes, UAT, and documentation, ensuring data quality and governance across platforms.

Qualifications

• 3-5 years’ hands-on Salesforce administration experience in an enterprise environment.
• Strong Salesforce administration knowledge across users, profiles, permission sets, roles, sharing, field-level security, record types and page layouts.
• Experience configuring Salesforce objects, fields, flows, validation rules, reports, dashboards and list views.
• Experience supporting Salesforce release management, deployment coordination, testing and post-release validation.
• Working knowledge of Copado or similar DevOps / release management tools.

Responsibilities

• Be the primary go-to contact for Salesforce support across the business and Salesforce delivery team.
• Triage, investigate and resolve Salesforce issues, escalating to engineers, vendors or support teams where required.
• Manage Salesforce release activities including planning, deployment coordination, regression support, release communications and post-release validation.
• Support Copado release processes, metadata validation, deployment readiness and change governance.
• Configure and maintain Salesforce objects, fields, page layouts, record types, validation rules, flows, reports, dashboards and list views.
• Manage Salesforce users, personas, profiles, permission sets, roles, sharing access and field-level security.
• Partner with business users to understand issues, clarify requirements and translate needs into practical Salesforce changes.
• Support connected platforms including Temenos Journey Manager / Avoka, DocuSign, OwnBackup and archive-related services.
• Maintain platform hygiene, data quality, access controls and operational documentation.
• Support UAT, regression testing, sandbox refreshes, QA validation and release readiness activities.
• Create and maintain release notes, user guides, support documentation and knowledge articles.
• Identify recurring issues and improvement opportunities to simplify support and improve user experience.

Skills

Salesforce administration

User access management

Reports and dashboards

Release management

Copado

Data quality and governance

Stakeholder communication

Documentation

Sandbox testing

Security and permissions

Education

Salesforce Administrator Certification

Salesforce Advanced Administrator Certification

Tools

Copado

Job description

ASX in Sydney is seeking a skilled Salesforce Administrator to join our Digital and Enterprise Technology team. You will be the primary go-to contact for Salesforce support, manage users, security, and releases, and partner with business users to translate needs into practical changes.

You’ll configure objects, fields, validation rules, reports, dashboards and collaborate on Copado release processes, UAT, and documentation, ensuring data quality and governance across platforms.