Senior Sales Performance Leader & Coach

TAL Limited; Melbourne; On-site; AUD 120,000 - 155,000; Full time

Benefits offered by this job

Flexible working options

Learning and development programs

Life, income protection & disability保险

Job summary

TAL is seeking a Sales Performance Leader in Melbourne to guide and develop a high-performing Direct Sales team, ensuring strong sales results and superior customer outcomes. You will collaborate with Underwriting, Client Services and Quality Assurance to drive revenue and maintain quality standards.

You will foster a positive team culture, lead coaching conversations, and manage performance while aligning with TAL values and strategic objectives.

Qualifications

• Demonstrated success leading and coaching sales or contact centre teams to achieve strong performance outcomes.
• Strong leadership experience within life insurance or financial services.
• Excellent written and verbal communication skills.

Responsibilities

• Lead, coach and develop a high-performing team of Direct Sales Representatives to achieve monthly sales targets and business goals.
• Monitor sales activity, productivity and quality metrics to ensure objectives are met.
• Maintain compliance, quality and customer service standards across the team.
• Partner with stakeholders across Sales, Underwriting and Client Services to optimise outcomes.
• Lead onboarding, training and development for new and existing team members.

Skills

People leadership

Coaching

Stakeholder management

Communication

Problem solving

Time management

MS Office

Education

RG146 qualification

Tools

MS Office

Job description

TAL is seeking a Sales Performance Leader in Melbourne to guide and develop a high-performing Direct Sales team, ensuring strong sales results and superior customer outcomes. You will collaborate with Underwriting, Client Services and Quality Assurance to drive revenue and maintain quality standards.

You will foster a positive team culture, lead coaching conversations, and manage performance while aligning with TAL values and strategic objectives.