Traditional Direct Sales Representatives

TAL Services Limited; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

TAL Services Limited in Melbourne is seeking a Direct Sales Representative to help Australians protect what matters most. Through consultative conversations, you will understand customers' needs and tailor life insurance solutions while delivering an exceptional customer experience.

You will engage with prospects through inbound and outbound sales, build relationships, and strive to meet sales, quality and compliance targets while maintaining accurate records and collaborating with internal

Qualifications

• Previous experience in sales, customer service or a contact centre environment.
• Strong communication and relationship-building skills.
• A customer-first approach with the ability to influence and educate customers.
• Proven ability to work towards targets in a fast-paced environment.
• Excellent organisational skills and attention to detail.
• Ability to work effectively both independently and within a team.
• Experience in life insurance, financial services or a regulated environment is advantageous but not essential.
• A positive attitude, willingness to learn and a passion for helping customers.

Responsibilities

• Engage with prospective customers through inbound and outbound sales opportunities.
• Identify customer needs and recommend suitable life insurance solutions.
• Build strong customer relationships through meaningful and empathetic conversations.
• Achieve sales, quality and compliance targets.
• Maintain accurate customer records and manage sales activity effectively.
• Collaborate with internal teams to deliver seamless customer outcomes.
• Contribute to a positive, high-performing team culture focused on customer success.

Job description

At TAL, we're committed to helping our people build meaningful careers while making a real difference to Australians. Internal career opportunities are an important part of how we develop capability, support career growth and create opportunities for our people to explore new challenges across the business.

This role offers an opportunity to broaden your experience, build new skills, expand your network and continue your development within TAL. Whether you're looking to deepen your expertise, take on new challenges or explore a different area of the business, internal opportunities help our people continue to grow and develop their careers.

As an Direct Sales Representative within TAL's team, you will play a key role in helping Australians protect what matters most. Through consultative conversations, you'll understand customers' needs and provide tailored life insurance solutions while delivering an exceptional customer experience. This is an excellent opportunity for a customer-focused sales professional looking to build a rewarding career in the life insurance industry.

In This Role You Will

• Engage with prospective customers through inbound and outbound sales opportunities.
• Identify customer needs and recommend suitable life insurance solutions.
• Build strong customer relationships through meaningful and empathetic conversations.
• Achieve sales, quality and compliance targets.
• Maintain accurate customer records and manage sales activity effectively.
• Collaborate with internal teams to deliver seamless customer outcomes.
• Contribute to a positive, high-performing team culture focused on customer success.

Qualifications & Experience

• Previous experience in sales, customer service or a contact centre environment.
• Strong communication and relationship-building skills.
• A customer-first approach with the ability to influence and educate customers.
• Proven ability to work towards targets in a fast-paced environment.
• Excellent organisational skills and attention to detail.
• Ability to work effectively both independently and within a team.
• Experience in life insurance, financial services or a regulated environment is advantageous but not essential.
• A positive attitude, willingness to learn and a passion for helping customers.

Why Consider This Opportunity?

This is an opportunity to:

• Build your expertise and develop new skills in a different area of the business
• Expand your network and collaborate with stakeholders across TAL
• Contribute to strategic initiatives that support our customers, partners, and people
• Continue building your career through experiences that broaden your capability, strengthen your network and support your long-term development goals.

Additional Information

Before applying, ensure you have an open conversation with your People Leader about your interest in this opportunity and your career development goals.

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone's responsibility.