Senior Sales Manager NSW

Australian Unity Limited; New South Wales; Hybrid; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Bonus program

Well-Being leave days

Parental leave 14 weeks

Employee referral program

Employee assistance program

Maxxia rewards

Staff discounts across AustralianUnity

Flare benefits

Job summary

Australian Unity Limited is seeking a Senior Sales Manager NSW/QLD to lead sales performance across retirement communities. You will oversee a team of three Sales Managers and one Sales Coordinator, driving occupancy and revenue growth while guiding residents and families through the sales journey with empathy and professionalism.

You will leverage your retirement living experience, commercial acumen, and data-driven approach to strategy, reporting, and stakeholder engagement, in a regulated

Qualifications

• Proven track record leading high-performing sales teams.
• Experience delivering occupancy and revenue growth in retirement living or similar sectors.
• Strong process and data-driven decision making using CRM systems.

Responsibilities

• Develop and deliver sales strategies to achieve occupancy and revenue targets.
• Lead day-to-day sales operations, including lead management and pipeline performance.
• Set clear targets and KPIs for the sales team.
• Monitor activity, provide forecasts and insights to senior leadership.
• Analyse market trends and competitor activity to adapt strategies.
• Lead, coach and develop three Sales Managers and one Sales Coordinator.
• Support residents and families through the sales journey and transition.

Skills

Sales leadership

Occupancy targets

CRM & data analytics

Stakeholder management

Education

NSW Class 1 Real Estate Licence

Tools

Salesforce

Job description

Permanent

About us

Established in 1840, we are Australia’s first wellbeing company, delivering health, wealth and care services for our members and the community.

As a social enterprise, we’re motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services sustainably that matter most to our members, customers and the Australian community.

For us, Real Wellbeing encompasses the whole experience of life. It’s about feeling supported in your health, connected with your community and empowered to live life on your terms.

About the Opportunity:

Reporting to the Head of Sales and Marketing, Retirement Communities, the Senior Sales Manager NSW/QLD is responsible for leading state-based sales performance, developing and delivering sales strategies, and driving occupancy and revenue growth across our retirement communities.

You will lead a team of Sales Managers, oversee sales operations and pipeline performance, and work closely with prospective residents, current residents, families and legal representatives throughout the retirement living journey.

This role also oversees property resales of two villages in the Northern Beaches, following resident departure and ensures prospective residents are supported to understand the accommodation, care and service options available to them.

In this role, you will:

• Develop and deliver sales strategies to achieve occupancy and revenue targets
• Lead day-to-day sales operations, including lead management, pipeline performance and sales process improvement
• Set clear sales targets and performance measures for the sales team
• Monitor sales activity and outcomes and provide regular reporting, forecasts and insights to senior leadership
• Analyse market trends, competitor activity and sales data to identify opportunities and adjust sales strategies
• Lead, coach and develop three Sales Managers and one Sales Coordinator
• Support prospective residents and families through the sales and transition process

About You:

We're looking for a proven sales leader with experience leading high-performing teams and delivering strong occupancy, revenue and sales outcomes.

You'll bring a solid understanding of the retirement living sector, with the ability to guide residents and families through the sales journey with empathy and professionalism.

You have strong commercial acumen and use data, reporting and insights to drive performance, identify opportunities and support decision-making.

You're confident working within regulated environments, understand relevant sales processes and legislation, and hold a current NSW Class 1 Real Estate Licence.

You'll be comfortable using Salesforce or similar CRM platforms and bring exceptional communication, stakeholder management and relationship-building skills.

Experience in retirement living is essential, while marketing experience will be highly regarded.

Why Join Us?

You will enjoy a range of great employee benefits and rewards including :

• Competitive salary + bonus program
• Enjoy additional yearly Well-Being and Community leave days
• 14-week paid parental leave, with equal benefit for both parents
• Employee Referral Program
• Employee Assistance Program - support and assistance for you and your partner at those times in life when you need it most
• Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
• Discounts across the Australian Unity business including Private Health Insurance, General Insurance + more!
• Access Flare benefits including everyday discounts, premium perks, salary packaging options and wellbeing support

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.