Sales Administrator

Keyton; City of Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary + Quarterly sales‑i

4x Wellbeing Days

Career development

Fitness Passport

Employee referral program

Access to wellbeing app

Discounted health insurance

Job summary

Keyton is seeking a Sales Associate to support the sales team across selected retirement living villages. This role covers administration, marketing, and reinstatements of units, working with the Sales Manager to ensure a seamless process for entering and exiting clients. You will manage databases, assist with displays, and respond to inquiries.

Occasional travel to Rowville villages is required. The ideal candidate has strong admin experience, excellent communication, and a valid VIC Agents

Qualifications

• Background in customer service or sales in a customer-facing or admin role.
• Highly organized with strong attention to detail.
• Current VIC Agents Representative qualification or willingness to obtain.
• Excellent verbal and written communication.
• Current driver's license and own transport.

Responsibilities

• Manage our dedicated database and mailouts.
• Support sales displays and property presentation.
• Respond to customer sales enquiries; no cold calling, leads provided.
• Collaborate with marketing and property teams.
• Assist with contract management and administration.
• Prepare marketing collateral and sales kits.
• Support at expos and events.
• Liaise with incoming and outgoing residents.
• Perform additional administrative tasks.

Skills

Administrative skills

Microsoft Office

Communication skills

Customer service

Attention to detail

Driver's license

Education

VIC Agents Representative qualification

Job description

With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we’re leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors.

Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal: We Lead with Heart, and we are committed to creating caring and fun-filled retirement communities.

Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also. We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.

• Competitive salary + Quarterly sales incentive bonus
• 4x Wellbeing Days (one per quarter). That’s almost an additional week off in addition to your annual leave!
• Thrive as part of a strong team in an exceptional work environment
• Career development and growth opportunities
• Fitness Passport for you and your family
• Reward & recognition services
• Employer referral program
• Exclusive access to Sonder wellbeing app
• Discounted health insurance, annual vaccinations and skin checks
• The chance to make a real difference in the lives of our residents

Your Day on a Page

We are seeking a Sales Associate to partner with and provide administrative support to our sales team across selected retirement living villages. This role will support 4 designated villages within the Rowville region.

As the Sales Associate, you will be the backbone that keeps this top-performing sales team in order, responsible for the administration and marketing aspects of the sales and reinstatements of our retirement living units. You will work with the Sales Manager to ensure a seamless process for both entering and exiting clients. This role will see you:

• Managing our dedicated database and communications including mailouts
• Supporting with sales displays and ensuring our properties for sale have optimal presentation
• Responding in a professional and prompt manner to customer sales enquiries. No cold calling. Leads are all generated for you
• Working with our specialised marketing and property teams
• Assisting with contract management and administration
• Preparing of marketing collateral, brochures and sales kits
• Supporting at expos and events
• Liaising with incoming and outgoing residents
• Additional ad hoc administrative tasks

Occasional travel to support our various villages located throughout Rowville will be required.

Who You Are

The successful candidate will have a background in customer service or sales working in a customer facing or administrative capacity.You will have a high level of organisation as well as:

• A strong administrative background
• Demonstrated competency using Microsoft Office suite & solid computer skills
• A current VIC Agents Representative qualification or willingness to obtain
• High attention to detail
• A current driver’s licence and own transport
• Excellent verbal and written communication
• Immaculate personal presentation
• Strong work ethic and drive
• A caring nature and helpful attitude

Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November, with supporting documentation prior to joining.